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Tax Examining Technician (Seasonal) - Direct Hire, TERM

Internal Revenue Service

Andover, MAFull-time / Temporary$19.52–29.9/hrPosted 3 days ago

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At a glance

Compensation
$19.52–29.9/hr
Location
Andover, MA
Schedule
Full-time / Temporary
Work Authorization
US work authorization required

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Job overview

The IRS is hiring Tax Examining Technicians for seasonal term appointments across multiple locations. The role involves responding to taxpayer inquiries, resolving account issues, adjusting accounts, processing refunds, and recommending collection actions while adhering to federal guidelines.

Skills & qualifications

RequiredNice to have

Skills

Adobe AcrobatMicrosoft WordMicrosoft ExcelMicrosoft EdgeOral CommunicationWritten CommunicationTax Law Problem SolvingTechnology Application

Qualifications

U.S CitizenshipSelective Service RegistrationMinimum Age 18Bachelor's Degree or Equivalent

Full job description

Summary

WHAT IS TAXPAYER SERVICES? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in the following area(s): TS SC - Accounts Management Consider each location carefully when applying. You will be limited to 1 location choices. If you are selected for a location, that location will become your official post of duty. REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS

Duties

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Responds to taxpayer's inquiries regarding preparation of a variety of tax returns, related schedules, and other documentation. Resolves account inquiries; advises taxpayers of enforcement actions; and manages sensitive case problems designated as requiring special case handling. Analyzes and resolves tax processing problems. Adjusts taxpayer accounts; prepares and issues manual refunds; performs multiple credit transfers; and computes tax, penalty, and interest (including restricted interest). Secures payment of delinquent taxes and filing of delinquent returns. Recommends lien and/or levy action, including supporting information for release. Requirements

Training Details Post of Duty: Training may be conducted in a designated location other than the assigned POD located in the job offer until training is complete. Shift: Training may be conducted during a shift other than the one you were selected for. Probationary Period - All newly appointed employees to the competitive (or excepted) service are subject to a probationary (or trial) period. During this time, your performance, conduct, and suitability for continued employment will be evaluated. You will not automatically convert to permanent status at the end of the probationary (or trial) period. Your supervisor must affirmatively determine that continued employment is in the best interest of the Federal service. If no certification is made before the probationary (or trial) period ends, your appointment will be terminated. You are encouraged to actively engage with your supervisor, seek feedback, and understand role expectations. Additional guidance and support will be provided during onboarding. Government Credit Card - Obtain and use a Government-issued charge card for business-related travel. Additional jobs may be filled from this announcement or any other source to fill these vacancies. Key Eligibility Requirements: U.S Citizenship - Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. Selective Service Registration - Males born after December 31, 1959 are required to be registered with the Selective Service System or prove they are exempt from having to do so. Personal Identity Verification (PIV) - Must provide 2 forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. These documents must be unexpired original or certified copies. ADDITIONAL REQUIREMENTS SHOWN IN QUALIFICATIONS OR ADDTIONAL INFORMATION SECTIONS Qualifications

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume. You must meet the following requirements by the closing date of this announcement. Specialized Experience/ Education GS-05: Applicants must meet one of the following: At least one (1) year of specialized experience equivalent to the next lower grade level (GS-04) in the Federal government. To be qualified for this position, experience must include: experience responding to customer inquiries regarding billing or financial transactions and managing customer accounts (for example: credits, debits, adjustments, reconciling discrepancies etc.); performing daily work using a computer (for example: Adobe Acrobat, Microsoft Word, Excel, Edge, or other search engines) to locate and review records; and researching and communicating established rules and procedures that involve factual details; OR You may substitute education for specialized experience as follows: A Bachelor's degree or four years of education above high school in any field of study from an accredited business, secretarial or technical school, junior college, college or university. OR Have a combination of education and experience equivalent to one year of specialized experience. Post-high school education must be from an accredited business, secretarial or technical school, junior college, college or university. AND You must also meet the following requirements: MINIMUM AGE REQUIREMENT: Minimum age for federal employment is 18 years old, or at least 16 years old and have: Graduated from high school or been awarded a certificate equivalent to graduating from high school; or Completed a formal vocational training program; or Received a statement from school authorities agreeing with your preference for employment rather than continuing your education For more information on qualifications please refer to OPM's Qualifications Standards.

Education

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions. We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE). How You Will Be Evaluated

Positions under this announcement are being filled using a Direct Hire Authority (DHA). This position will be filled through the Direct Hire Authority. Under this authority, competitive rating, ranking, and veterans' preference procedures do not apply. For more information on Direct-Hire Authority visit: OPM Direct Hire Fact Sheet. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. Applicants who disqualify themselves will not be evaluated further. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Referral: Applicants who meet the basic qualification requirements may be referred to a selecting official for consideration. Applicants will be referred on a first in, first out basis. Candidates may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring practices). We will not reimburse costs related to the interview such as travel to and from the interview site. If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP), you must be found "well qualified" for the position to receive special selection priority. Well qualified is defined as: experience that exceeds the minimum qualifications, demonstrated by meeting all the following competencies for this position. Tax Law Problem Solving Technology Application Oral Communication Written Communication If you are selected, you will be subject to all requirements listed in the Requirements, Qualifications, and Additional Information sections of this announcement which includes, Prior Employment/Tax Checks, Fingerprint/Criminal History checks. Other Information

Position(s) are to be filled in following area(s)/Tour of duty: Taxpayer Services - Accounts Management - Andover IDT/Victim Assistance Andover(MA0137) Swing Shift, Monday-Friday 3:00PM-11:30PM, 40 hours per week Taxpayer Services - Accounts Management- Brookhaven IDT/Victim Assistance Brookhaven (NY0376) Swing Shift, Monday - Friday 3:00PM-11:30PM, 40 hours per week Taxpayer Services - Accounts Management - Philadelphia IDT/Victim Assistance Philadelphia(PA0809) Swing Shift, Monday-Friday 3:00PM-11:30PM, 40 hours per week Taxpayer Services - Accounts Management - Memphis Service Center Memphis(TN0005) Swing Shift, 3:00PM-1130PM, Monday-Friday, 40 hours per week Taxpayer Services - Accounts Management - Ogden Service Center Ogden (UT1428) Swing Shift, Monday-Friday 4:00PM-12:30AM, 40 hours per week Taxpayer Services - Accounts Management - Philadelphia Service Center Philadelphia(PA0809) Swing Shift, Monday-Friday 4:30PM-1:00AM, 40 hours per week Term Appointment: If you are a current federal employee on a permanent competitive service appointment and accept this appointment, you will voluntarily relinquish your permanent status and will not be returned to your previous position upon completion of appointment. You will not be eligible to apply for job announcements open to only permanent employees. Term Conversion Potential - This Term Appointment has potential for conversion to a permanent appointment under the Restructuring and Reform Act (RRA) of 1998. To be eligible, you must apply and compete for a vacancy announcement that is in the same line of work and open to term employees. In addition, you must have completed 2 years of current continuous service under a term appointment (or any combination of term appointments under competitive procedures) and received at least a fully successful performance rating. Suitability Requirements: Prior IRS Employment - Former employees will be subject to a screening of their prior conduct with the Service. The Taxpayer First Act of 2019, 26 U.S. Code 7804, prohibits the IRS from rehiring certain former employees who were removed from service. Tax Check - Must undergo a review of income tax verification. To check the status of your tax record go to: (https://www.irs.gov/individuals/get-transcript). If you are not in compliance, you will be determined unsuitable for employment with IRS. Fingerprint/Criminal History Check - This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with Treasury. The successful candidate will also be enrolled into FBI's Rap Back service, which will allow Treasury to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time. For more information regarding your rights refer to Noncriminal Justice Applicant's Privacy Rights - FBI, FD-258 Privacy Act Statement - FBI, and SEAD-3-Reporting-U.pdf (dni.gov). Additional Information: In the event that a building is closed due to rent management, new hires may be placed in a local commuting location. Salary: General Schedule (GS) Locality Pay tables may be found under Salaries & Wages.

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