Administrative Officer

Summary

The Administrative Officer is located within the Primary Care Service Line at the Syracuse VA. The primary purpose is to provide direct support to the Primary Care Service Line Chief and the services under Primary Care Service Line umbrella (including Whole Health), the Staff and programs associated with the Primary Care Service Line, in assuring that goals and objectives are being accomplished and performance measures are met.

Duties

Major Duties: Responsibilities include budget management, productivity improvement, management controls, and short and long-range planning. The purpose is to provide both effective and efficient delivery of services to patients seen in this health care system. Incumbent develops, maintains, and implements a comprehensive business plan for the Primary Care Line in accordance with the philosophies of the Medical Center and the mission of the Department of Veterans Affairs. Administrative Responsibilities: (65%) The incumbent is integral to all resource allocations decisions involving resources which take into consideration FTE ceiling, hours of duty, salary budget, supply budget, equipment budget, space utilization, maintenance contracts, etc. Paramount to this responsibility is ensuring effective and efficient personnel and position management. This includes analyzing and measuring the resource needs of the patient centered care team organization and making recommendations based upon: non-physician staffing needs, physician staffing needs, approving individual expenditures for all non-recurring items, approving all requests for funding above budgeted levels, preparing funding and staffing requests, and managing capital assets including MCA labor mapping and related reporting requirements. The incumbent is responsible for managing the Emergency Department and attendance in accordance with the Office of Academic (OAA) guidelines. The incumbent is also responsible for ensuring that the on-call information is entered in AMION and that it is kept up to date. The incumbent must have the ability to extract both real time information from Syracuse VA and VISN 2 databases and current and past performance data from local, national and other data sources (e.g., VistA, CPRS, VSSC). Local, VISN and VA National report requirements (e.g., budget, workload, staffing, productivity, person class, etc.) and assignments are completed, and deadlines met in a timely and qualitative manner. Incumbent works to ensure monitoring budgetary activities including contracts. This includes development and maintenance of tracking systems for expenditures and contract concerns. Serves as the technical expert regarding operational problems and personnel administrative issues. This includes responsibility for reviewing and approving organizational changes, position descriptions and performance standards. Staff Assistant Responsibilities: (35%) Conducts periodic administrative reviews of Clinical Privileges for Physicians and professional staff, consistent with VACO and Joint Commission criteria. Ensures maintenance of assignment and attendance records for contract staff, Title 38, Hybrid 38, and Title V staff. Incumbent coordinates the OPPE/FPPE reviews and ensures their timely and accurate completion. The incumbent ensures that the nine dimensions of quality (acceptability, access, appropriateness, continuity, effectiveness, efficiency, safety and timeliness) and High Reliability (HRO) principles are integral in the daily operations and planning efforts. Performs other duties as assigned. Work Schedule: 0730-1600 (M-F) Telework: AD-Hoc only Virtual: This is not a virtual position. Position Description/PD#: Administrative Officer/PD21W14O Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Requirements

You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/27/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-9 position you must have served 52 weeks at the GS-7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: GS-9 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Knowledge of qualitative and quantitative techniques for analyzing and measuring the effectiveness, Efficiency, and productivity of administrative and technical programs. Knowledge of principles of cost benefit analyses in order to analyze the effect of new clinical programs or organization changes of the Medical Center's cost and the quality of patient care, Knowledge of budgeting concepts and procedures, knowledge of methodologies for determining unit costs, and understanding of procedures for forecasting workload. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related (Transcripts Required) OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education. Administration and Management Attention to Detail Communication Decision Making Decision Making Flexibility Information Management Integrity/Honesty Interpersonal Skills Learning Problem Solving Reading Comprehension Reasoning Self-Management Teamwork Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work is mostly sedentary and involves very little physical efforts. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. How You Will Be Evaluated

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position. For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document. Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. Other Information

This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.