DMS Program Manager

How you'll help us Keep Climbing (overview & key responsibilities)

The DMS Program Manager is responsible for overseeing third-party vendors performing services on behalf of Delta Air Lines and Delta Material Services (DMS). These services include aircraft storage, reactivation, disassembly, engine preservation, maintenance execution, parts harvesting, inventory management, warehousing, and asset sales. The Program Manager serves as the primary liaison between Delta/DMS and external vendors, ensuring all activities are executed in compliance with FAA regulations, Delta policies, quality standards, operational requirements, and commercial objectives.

This role drives vendor accountability, operational excellence, regulatory compliance, cost control, schedule adherence, and continuous improvement across all assigned programs while maintaining the highest standards of safety and airworthiness.

Key Responsibilities - Vendor Oversight & Compliance

• Direct oversight of vendoroperations supporting aircraft storage, maintenance, engine preservation,disassembly, and parts harvesting activities.

• Ensure vendor compliance with FAAregulations, Delta and DMS policies, procedures, quality standards, andairworthiness requirements.

• Verify proper certification,documentation, and release of aircraft, engines, components, andmaterials.

• Conduct routine audits andprocess reviews to validate procedural compliance and operationaleffectiveness.

Program Execution & Operational Management

• Monitor daily vendor performance,project progress, and schedule adherence to support Delta and DMSoperational requirements.

• Communicate program status,risks, and deviations from plan to internal stakeholders and leadership.

• Collaborate with vendors andcross-functional teams to resolve issues related to scope, quality, cost,schedule, and resource allocation.

• Drive corrective actions andcontinuous improvement initiatives to enhance vendor performance andoperational results.

Inventory & Materials Management

• Ensure accurate inventory controlthroughout removal, tagging, transportation, warehousing, and distributionprocesses.

• Validate vendor transactionswithin SAP, MIRS, and related systems to maintain material traceabilityand inventory accuracy.

• Conduct random inspections ofparts and components to verify serviceability and regulatory complianceprior to shipment.

• Investigate inventorydiscrepancies, tagging errors, shipping issues, and removal damage eventsto determine root causes and implement sustainable solutions.

Financial & Commercial Oversight

• Review and validate vendorinvoices, work packages, and billed services to ensure alignment withcontractual scope and completed work.

• Monitor project costs andidentify opportunities to optimize operational and financial performance.

• Support strategic decision-makingthrough analysis of vendor performance metrics, operational trends, andbusiness impacts.

Training & Stakeholder Engagement

• Coordinate and oversee vendortraining on critical Delta and DMS processes, systems, and compliancerequirements.

• Monitor training completion andongoing compliance with established standards.

• Serve as the primary point ofcontact for vendor operations, fostering strong partnerships and drivingaccountability through collaboration and performance management.

What you need to succeed (minimum qualifications)

• Consistently prioritizes safety and security of self, others, andpersonal data.

• Embraces diverse people, thinking, and styles.

• Possesses a high school diploma, GED, or high school equivalency.

• Is at least 18 years of age and has authorization to work in theUnited States.

• FAA Airframe & Powerplant(A&P) License required.

• Minimum five years of aviationmaintenance, engineering, technical operations, or aircraft assetmanagement experience.

• Extensive knowledge of aircraftsystems, technical documentation, maintenance programs, airworthinessrequirements, and regulatory compliance.

• Strong understanding of aircraftstorage, preservation, reactivation, disassembly, and parts harvestingprocesses.

• Willingness to work off-shifthours, weekends, and holidays as operational demands require.

• Ability to travel extensively(80%-100%) in support of vendor oversight and program execution.

• Position is safety-sensitive andsubject to applicable drug-testing requirements. Demonstrates and promotesDelta's core values of: Honesty, Integrity, Respect, Perseverance, ServantLeadership

• Promote and maintain a strongsafety culture by ensuring compliance with all safety policies,procedures, and regulatory requirements.

• Demonstrate safety-consciousbehaviors in all operational activities and decision-making processes.

Systems & Business Knowledge

• Working knowledge of DeltaTechOps systems, including SCEPTRE, MIRS, GEM, SAP, and relatedoperational platforms.

• Experience with inventorycontrol, materials management, and supply chain processes.Proficiency withMicrosoft Office Suite, including Excel, PowerPoint, Word, Access, andProject.

• Strong program and projectmanagement capabilities with the ability to manage multiple prioritiessimultaneously.

• Proven ability to influencevendor performance and lead issue resolution across cross-functionalorganizations.

• Demonstrated analytical andproblem-solving skills utilizing data-driven decision-making.

• Experience leading processimprovement initiatives and delivering measurable operational results.

• Excellent communication,interpersonal, organizational, and stakeholder management skills.

What will give you a competitive edge (preferred qualifications)

Benefits and Perks to Help You Keep Climbing

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here