IT Support Technician I
Montana Technical Solutions Inc.
Glasgow, MTFull-time$12.5–16/hrSeen 6 days agoSeen in employer's feed 6 days ago
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At a glance
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Requirements
Credentials this posting asks for.
Job overview
Montana Technical Solutions Inc. is seeking an entry-level IT Support Technician I to provide technical support to business and organizational clients. The role supports users with computer hardware and software, Windows, Microsoft 365, printers, and network connectivity. It includes on-site client support, routine IT maintenance, and escalation of complex issues. On-the-job training is provided in support procedures, troubleshooting, ticketing systems, client service standards, and company tools.
Skills & qualifications
Skills
Qualifications
Full job description
Experience Required
0–2 years of IT support experience. Entry-level candidates with strong technical aptitude, customer service skills, and a willingness to learn are encouraged to apply.
Minimum Education Required
High school diploma or GED. Relevant IT coursework, technical training, or an associate degree is preferred.
License(s) Required
Valid driver's license and ability to travel to client locations as needed.
Training Required/Provided
On-the-job training in IT support procedures, troubleshooting, ticketing systems, client service standards, and company tools. Industry certifications such as CompTIA A+ are preferred but not required.
Expected Start Date
11/02/2026
Compensation
$12.50 - $16.00 / hourly
Hours Per Week
40
Number Of Positions
2
Shift
9-6
Job Description
We are seeking an entry-level IT Support Technician I to provide technical support to business and organizational clients. This position is ideal for someone who enjoys solving problems, helping people, and building a career in information technology.
Responsibilities include troubleshooting computer hardware and software issues, assisting users with Windows and Microsoft 365, supporting printers and network connectivity, documenting work in a ticketing system, preparing and configuring computers, and escalating complex technical issues to senior technicians. The technician will also assist with on-site client support and routine IT maintenance.
Qualifications: Strong problem-solving and communication skills, a customer-focused attitude, basic computer and networking knowledge, reliability, and a willingness to learn. Candidates should be able to work independently when appropriate and collaborate with other technical staff.
A valid driver's license and the ability to travel to client locations may be required. Relevant IT certifications are preferred but not required.
Is this a registered apprenticeship?
False
Place of Work
On-site
Requisition ID
MTS-IT-001
Job Type
Full Time
Application Email
How this job compares
Set against the 4,211 open Technical Support jobs on Olive Jobs, counted October 29, 2026.
- Pay
- This posting$12.5–16/hr
- US median$21–36/hr1,353 hourly ranges
This range's midpoint, $14.25/hr, is 50% below the US median midpoint ($29/hr) — in the lowest quarter of Technical Support hourly ranges across the US.
- Openings
- Olive Jobs lists 23 open Technical Support jobs in Montana and 4,211 across the US. 7% of them nationwide are listed as remote or flexible.
- Hiring the most in Montana
- Northrop Grumman3 open
- Intermountain Health2 open
- Montana Technical Solutions Inc. (this employer)2 open
- Experience
- This posting asks for no prior experience — less than three in four Technical Support postings that state a minimum ask for (median 3 years, across 2,749 postings).
- Education
- This posting asks for a high school diploma; 1,169 of the 4,211 open Technical Support jobs (28%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on October 29, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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