
In-Person Member Service Consultant - Penn Hills
Allegent Community Federal Credit Union
Penn Hills, PAJob$20/hrSeen 4 days agoSeen in employer's feed 4 days ago
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At a glance
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Job overview
The Member Service Consultant provides service to credit union members by processing financial transactions and assisting with banking needs. The role handles account inquiries, deposits, withdrawals, and loan payments, identifies opportunities to cross-sell products and services, and resolves member issues. It also involves cash handling, cash register operation, and building member relationships.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Job Overview: As a Member Service Consultant, you will be an integral part of our team, providing exceptional service to our members. This role involves handling various financial transactions and assisting members with their banking needs. Duties: . Process member transactions accurately and efficiently . Assist member with account inquiries, deposits, withdrawals, and loan payments . Identify opportunities to cross-sell products and services to meet members' financial needs . Provide excellent member service by addressing member inquiries and resolving issues promptly . Utilize cash handling procedures and operate a cash register . Build and maintain strong relationships with members through effective relationship management Experience: . Previous experience in financial services or a banking environment is preferred . Proficiency in cash handling and cash register operation . Familiarity with fraud prevention detection techniques . Strong customer relationship management skills . Excellent communication and interpersonal abilities Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. We offer an excellent 401K and benefits package along with competitive wages. Allegent Community Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Allegent Community Federal Credit Union complies with the Pennsylvania Criminal History Record Information Act. Felony and misdemeanor convictions will be considered only to the extent that they relate to an applicant's suitability for employment in the position for which they applied or are being considered. Disability Accommodation Allegent Community FCU workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require a reasonable accommodation, whether during the job application or hiring process or afterward if you are selected for an Allegent CFCU position, please call 412-586-2832 to speak with Human Resources. Pay: $20.00 per hour
How this job compares
Set against the 75,682 open Customer Service jobs on Olive Jobs, counted October 27, 2026.
- Pay
- This posting$20/hr
- Pennsylvania median$16–19/hr920 hourly ranges
- US median$17–19/hr33,485 hourly ranges
This rate, $20/hr, is 13% above the Pennsylvania median midpoint ($18/hr) — in the middle half of Customer Service hourly ranges in Pennsylvania.
- Openings
- Olive Jobs lists 3,256 open Customer Service jobs in Pennsylvania and 75,682 across the US. Under 1% of them nationwide are listed as remote or flexible.
- Hiring the most in Pennsylvania
- Dollar Tree514 open
- McDonald's297 open
- Family Dollar279 open
- Experience
- Customer Service postings that state a minimum ask for 1 year of experience at the median; the middle half ask for 1 to 2 years (9,637 postings).
- Education
- 1,545 of the 75,682 open Customer Service jobs (2%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on October 27, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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