Member Engagement Specialist II

Ames, IA

Full time

R20059

Position Title:Member Engagement Specialist II

Job Group:Professional & Scientific

Required Minimum Qualifications:Bachelor’s degree and 2 years of related experience

Job Description:

The Center for Industrial Research and Service (CIRAS) is seeking a Member Engagement Specialist II to support membership programs, cohorts, events, and communications that connect Iowa businesses with CIRAS resources and opportunities.

This position will coordinate day-to-day activities for CIRAS membership programs, including the Iowa Lean Consortium, and serve as a primary point of contact for members. Responsibilities include supporting member onboarding and renewals, coordinating program and event logistics, maintaining membership and participation records, and helping connect members with relevant CIRAS programs and resources.

The Member Engagement Specialist II will also support CIRAS cohort programs and assist with communications and marketing activities, including newsletters, announcements, outreach materials, publications, and other content. This role works closely with CIRAS staff and program leadership to provide a consistent, positive experience for members and participants

Occasional statewide travel required.

Preferred Qualifications:

• Experience coordinating programs, memberships, events, customer engagement, or similar activities.

• Strong organizational and project coordination skills with the ability to manage multiple priorities and deadlines.

• Experience communicating with customers, members, participants, or other external audiences.

• Experience developing, editing, proofreading, or distributing newsletters, announcements, marketing materials, or other communications.

• Strong attention to detail and experience maintaining accurate records and program information.

• Experience using a CRM, database, or similar system to manage customer, member, or participant information. Experience with Salesforce is a plus.

About the Department:The Center for Industrial Research and Service (CIRAS) helps Iowa businesses solve complex problems and move forward with confidence.

As part of the Iowa State University College of Engineering and Economic Development and Industry Relations, we connect companies to innovative expertise, applied research, and strategic resources that drive real results.

Since 1963, CIRAS has partnered with Iowa businesses to strengthen leadership, improve operations, grow markets, and build skilled workforces. We bring practical industry knowledge, an objective perspective, and access to a powerful statewide network.

For more information visit the CIRAS Website (https://www.ciras.iastate.edu/)

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

Application Instructions:To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:

• Resume/Curriculum Vitae

• Letter of Application/Cover Letter

Why Choose Iowa State University?Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental, as well as:

• Retirement benefits including defined benefit and defined contribution plans

• Generous vacation, holiday, and sick time and leave plans

• Onsite childcare (Ames, Iowa)

• Life insurance and long-term disability

• Flexible Spending Accounts

• Various voluntary benefits and discounts

• Employee Assistance Program

• Wellbeing program

If you have questions regarding this application process, please email [email protected], or call 515-294-4800 or Toll Free: 1-877-477-7485.

Appointment Type:Regular with Term Appointment (Fixed Term)

Proposed End Date or Length of Term:October 31, 2028

Number of Months Employed Per Year:12 Month Work Period

Time Type:Full time

Pay Grade:PS807

Original Posting Date: October 7, 2026

Posting Close Date:October 14, 2026

Job Requisition Number:R20059

Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. 515-294-7612, email [email protected].

General ISU compensation information can be found on the University Human Resources (https://www.hr.iastate.edu/careers/compensation) website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.

Current employees (excluding temporary, student and graduate assistants) must apply through the Workday Internal Careers Hub (https://www.myworkday.com/isu/d/task/2998$46522.htmld?reloadToken=892f884ef9c2fa7e5e6257ecf4e9e942f7aa1a12df75918c6ce41bc78e123167) .

By focusing on the future and providing the best student experience possible, Iowa State University (http://www.iastate.edu/) attracts students and faculty who want to make a difference. With a comprehensive land-grant mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State, we provide innovative and entrepreneurial opportunities for students of all backgrounds. Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S. for campus life and career opportunities.

Iowa State University is a welcoming community of students, faculty, and staff. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the university's Principles of Community (https://www.iastate.edu/principles-community) . Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work.

All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check.

Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. 515-294-7612, email [email protected].

If you have questions about the application process please email [email protected] or call 515-294-4800 or Toll-Free at 1-877-477-7485. Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email [email protected] or call (515) 294-4800 or Toll-Free: (877) 477-7485. TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or (800) 735-2942.

General ISU compensation information can be found on the University Human Resources (https://www.hr.iastate.edu/careers/compensation) website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.