LANDMARK CREDIT UNION - MADISON logo

Sr Manager

LANDMARK CREDIT UNION - MADISON

SUN PRAIRIE, WIJobSeen todaySeen in employer's feed today

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At a glance

Compensation
No compensation found
Location
SUN PRAIRIE, WI
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

NMLS Registration Or AttainmentCredit Insurance License Or Attainment

Job overview

The Sr Manager oversees branch sales, service, security, and compliance, and develops procedures to improve the member experience. The role manages branch staff through hiring, training, coaching, development, and performance management. It also supports member service, branch sales goals, associate education on products and services, and marketing events. The position reports to the Regional Manager, Branch Sales & Services.

Skills & qualifications

RequiredNice to have

Skills

Branch ManagementAttention to DetailProject ManagementVerbal CommunicationWritten CommunicationProblem SolvingOrganizationIndependent WorkIndependent JudgmentConfidentialityPolicy ComplianceRegulatory Compliance

Qualifications

High School Diploma or EquivalentCollege Degree2 Years Supervisory ExperiencePrior Management ExperienceHigh-Volume Branch Management ExperienceNMLS Registration or AttainmentCredit Insurance License or Attainment

Full job description

JOB REQUIREMENTS: At Landmark Credit Union, we succeed by putting people first - and that starts with you. Our culture of inclusion and collaboration enables us to support our members' financial wellbeing, positively impact the communities we serve, and help our associates grow their careers. Bring your authentic self to work as part of an organization where you'll feel valued for your unique qualities, are enabled to reach your full potential, and are recognized for your contributions to our success. We strive to ensure you feel empowered to grow and succeed, while also feeling valued and taken care of, as we all do our part to put people first. We invite you to learn more about this and other opportunities at Landmark Credit Union. NATURE AND SCOPE Reports to the Regional Manager, Branch Sales & Services. Oversees branch operations related to sales, service, security, and compliance. Develops new and improves current procedures that enhance the member experience for their branch. Responsible for the hiring, training and development, coaching, and performance management of all levels of their branch staff. REQUIREMENTS 1. High school diploma or equivalent. College degree is preferred. Minimum of two years supervisory experience in a financial environment. Prior management experience required. Equivalent combination of education and experience will be considered. 2. Proven experience managing a branch with high member interaction volume or proven experience with managing multiple branches with a combined high member interaction volume. 3. Demonstrated experience balancing multiple priorities and managing a variety of projects in a high-volume work environment with strong attention to detail. 4. Excellent verbal and written communication skills, problem solving skills, organizational skills, and the ability to work independently. 5. Ability to use independent judgment and discretion in various situations while maintaining a high degree of confidentiality. 6. Must have, or be able to attain, a National Mortgage Licensing System registration (NMLS#) and be licensed, or be able to attain licensure, to sell credit insurance. 7. Must have a thorough understanding of company policies and procedures as they relate to the position. Must understand and comply with all job-related state and federal laws and regulations. PRINCIPAL ACCOUNTABILITIES 1. Manages the branch staff including hiring, training, performance management and coaching and development. 2. Ensures that members receive high quality, efficient, friendly and professional service while maintaining the policies and procedures of the organization. 3. Develops monthly branch sales goals, educates and coaches associates on products and services, and coordinates marketing events in the branch and surrounding community. 4. Monitors the performance of associates toward assigned... For full info follow application link. EO/AA Employer; including veterans and individuals with disabilities ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/810B62737C644AEC

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