Manager, Semi Service

Experience Required

None

Minimum Education Required

High School Diploma or Equivalent

Compensation

$92,205.00 - $228,000.00 / Yearly

Hours Per Week

40

Number Of Positions

1

Shift

First Shift (Day)

Job Description

What to Expect

Tesla is seeking a highly motivated and organized Manager to lead service activities in support of the Tesla Semi program. This role is responsible for ensuring the local teams efficiently support high volume Tesla Semi truck deliveries and operations. Innovation, collaboration, learning, and growth are core to the team's success. The ideal candidate will constantly identify opportunities to increase product value, make the business more efficient and enhance the customer experience for commercial fleets.

What You'll Do

Exceed commercial customer expectations, monitor service trends, and elevate the overall service experience for the industry

Champion customer feedback and drive upstream for system improvement Mentor teams on technical development and career growth

Partner with Engineering, help develop and improve diagnostic systems

Communicates business priorities, ensures clear expectations, and takes ownership of site performance, setting and achieving targets while holding the team accountable

Track and improve team KPIs

Plan resource and scheduling requirements within market for 24/7 coverage

Expand standard operating procedures for robust, scalable growth

What You'll Bring

Excellent leadership, interpersonal skills, and ability to communicate across all levels, inside and outside of the organization

Proven experience leading field, technical repair, or manufacturing teams in a fast-paced, technology-driven environment with strong customer facing responsibilities

Ability to establish and maintain cooperative working relationships with all facets of the program to actively participate in the continuous design cycle

Prior leadership experience in a service-focused industry preferred

Automotive experience is required

Valid driver's license required with ability to obtain and maintain a CDL

Must be available to travel to Tesla and customer locations up to 25%. Must be available to cover any shift needed

Expected Compensation

$92,205 - $228,000/annual salary + cash and stock awards + benefits

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Place of Work

On-site

Requisition ID

274593

Job Type

Full Time