Patient Services Rep

Saint Mary of Nazareth Hospital

Chicago, ILFull-time$17.2–24.26/hrPosted 1 day agoStill listed today

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At a glance

Compensation
$17.2–24.26/hr
Location
Chicago, IL
Schedule
Full-time
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Requirements

Credentials this posting asks for.

BLS Certificate

Job overview

The Patient Services Rep supports the General Surgery Suite at St. Mary of Nazareth Hospital in Chicago. The role is scheduled Monday through Friday, 8:30 a.m. to 5 p.m., with flexibility as needed and no weekend rotation. The representative greets customers, provides information, communicates with other departments, and schedules appointments. The posting seeks bilingual Spanish and English ability and previous EPIC experience.

Skills & qualifications

RequiredNice to have

Skills

SpanishEnglishEPICAttention to DetailIndependent WorkCustomer ServiceHealthcare Setting ExperienceOffice Equipment

Qualifications

High School Diploma or Equivalent1 Year Customer Service Experience6 Months Healthcare Setting ExperienceBLS CertificatePhysician Office ExperienceProvider Recruitment Experience

Benefits

Paid Time Off
401(k) Match
Medical Insurance
Dental Insurance
Vision Insurance
Tuition Assistance

Full job description

Overview

  • Department: General Surgery Suite

  • Schedule: Monday-Friday- 8:30am-5pm (Flex as needed) - No weekend rotation!

  • Facility: St. Mary of Nazareth Hospital

  • Location: Chicago, IL 60622

What we are looking for:

  • Bilingual in Spanish and English.

  • Previous EPIC experience

  • Ability to thrive in a fast-paced, high-volume office environment while maintaining exceptional attention to detail.

  • Demonstrated ability to work independently and manage responsibilities with minimal supervision.

  • Prior experience with physician office and provider recruitment processes preferred.

Responsibilities

Responsible for greeting customers, providing information, and communicating with other departments. Responsible for appointment scheduling.

Qualifications

EDUCATION, EXPERIENCE, TRAINING

  1. High School diploma or equivalent required.

  2. Minimum of one year experience in customer service.

  3. Six (6) months experience in a health care setting and office equipment preferred.

  4. Current BLS certificate.

Pay Transparency

Saint Mary of Nazareth Hospital offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $17.20 to $24.26. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/

Employment Status Full Time Shift Days Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

How this job compares

Set against the 75,898 open Customer Service jobs on Olive Jobs, counted October 28, 2026.

Pay
  • This posting$17.2–24.26/hr
  • Illinois median$16–18/hr2,223 hourly ranges
  • US median$17–19/hr33,631 hourly ranges

This range's midpoint, $20.73/hr, is 22% above the Illinois median midpoint ($17/hr) — in the top quarter of Customer Service hourly ranges in Illinois.

Openings
Olive Jobs lists 2,834 open Customer Service jobs in Illinois and 75,898 across the US. Under 1% of them nationwide are listed as remote or flexible.
Hiring the most in Illinois
Experience
This posting asks for at least 1 year of experience; Customer Service postings that state a minimum ask for 1 year at the median (9,682 postings).
Education
This posting asks for a high school diploma; 13,799 of the 75,898 open Customer Service jobs (18%) ask for a high school diploma or higher.

Counted across the open, public US postings on Olive Jobs on October 28, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

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