Hotel Night Audit Grave -Maverick Casino and Hotel Elko

**POSITION:**Hotel Night Audit Grave -Maverick Casino and Hotel Elko **SCHEDULE:**Graveyard shift, including weekends and holidays **LOCATION:**Elko, NV SALARY:$13.50 - $15.00 per hour Direct Link - https://recruiting.paylocity.com/Recruiting/Jobs/Details/4535315 Careers Page - https://recruiting.paylocity.com/recruiting/jobs/All/f06780a2-525a-4884-af10-3ae8b92761fa/Maverick-NV-LLC Please note, employers may close jobs on the website at any time. Or - In person at 101 Wendover Blvd West, West Wendover, NV 89883 SUMMARY: Performs a variety of duties for guests of hotel. Answers all inquiries pertaining to hotel service and registration of guest. Responsible for the Hotel Audit balance run nightly, the information compiled and forwarding the information to the accounting department. MINIMUM/PREFERRED REQUIREMENTS: Must possess excellent customer service skills. Ability to obtain State of Nevada Gaming Card-Gold Country Inn and Casino only Must be 21 years or older with a valid driver's license to drive the shuttle. Must obtain a driving record. Be able to read, write and typing skills - Basic Math / English skills. Positive attitude. Professional image through appearance and conduct. Ability to communicate effectively. Telephone etiquette. Ability to problem solve and handle customer complaints in a professional manner. Knowledge of computers / office machines. Familiarity with auditing procedures. Ability to multitask. Flexibility with work schedule. Ability to perform assigned duties with attention to detail, speed, accuracy, follow through, courtesy, cooperativeness and work with minimum supervision. Ability to grasp, bend, and stoop; push or pull loads up to 40 pounds. Punctuality and regular and reliable attendance. Honesty and Integrity Team player. Be able to work in a standing position for long periods of time (up to 8 hours). JOB RESPONSIBILITIES/DUTIES: Greet public / guests in a personable and professional manner. Must possess excellent customer service skills. Check guests in/out of hotel. Enter, modify and confirm reservations for guests. Issue room keys and collect payment for room. Assigns rooms to guests. Assist guests with any questions and address concerns. Responsible for shift paperwork and Front Desk bank. Answer all incoming calls and transfer to correct departments using the PBX Phone system. Communicate with all employees and all shifts and responsible for communicating using radio equipment with Security, Maintenance, Slot Department. Records room availability and guest accounts. Settle guest accounts by posting cash, credit cards and direct bills. Responsibility of cash drawer. Post and adjust changes. Balance all paperwork. Set up wake up calls for guests. Run all reports as required: but not limited to; Reservation Master, Housekeeping, checkout, credit limit, group delegates and expected departure reports. Run Night Audit and enter data into Flash report and Comp Report. Communication with housekeeping on status of rooms. Update communication and maintenance logs. Keep work area clean and stocked. Drive shuttle as needed. Handle all equipment and materials with care. Employee and guest safety is a daily job requirement-must watch all areas for unsafe conditions. Performs related and/or other duties as required. WORK ENVIRONMENT/PHYSICAL DEMANDS: This position typically works Graveyard shift, including weekend and holidays. Must be able to lift 30 pounds. This position would require a uniform shirt provided by employer. BENEFITS: Paid Time Off Flexible schedules Medical, Vision, and Dental insurance Short-Term/Long-term Disability Insurance Education Reimbursement up to $5,250 annually 401(k) plan Employee meal discount program And more! EEO: This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confi m that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.