Community Health Worker

Job Description

Insight Global is seeking a Community Health Worker to join one of their largest healthcare payer clients. The Community Health Worker serves as a key member of the Regional Care Coordination Team, partnering with members to identify and address healthcare and social service needs while promoting improved health outcomes and overall well-being. This role builds trusting, professional relationships with members through engagement in a variety of settings, including hospitals, provider offices, community agencies, members’ homes, and through telephonic or electronic communication. The Community Health Worker supports members by coordinating services and resources, assisting with appointment attendance when needed, arranging transportation and childcare, and providing reminders to help achieve care plan goals. Responsibilities include gathering and verifying member information, contributing to assessments, collaborating with providers, family members, and community stakeholders, and supporting the development and implementation of individualized care plans. The role also assists in delivering health education and wellness resources, maintains accurate documentation in accordance with Care Management guidelines, and advocates for a member-centered approach that empowers individuals to make informed healthcare decisions. Regular travel is required to conduct member, provider, and community visits, while continually identifying opportunities to improve processes and enhance the overall member experience. Additional duties may be assigned as needed to support program objectives and organizational goals.

Skills and Requirements

High School Diploma or GED 2+ years of experience working with at risk populations Outlook and Excel experience – basic skills required Healthcare experience Community Health Worker Certification

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].