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Front Office Agent - Andaz Scottsdale

Hyatt

SCOTTSDALE, AZFull-time$20/hrSeen 4 days agoSeen in employer's feed 4 days ago

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At a glance

Compensation
$20/hr
Location
SCOTTSDALE, AZ
Schedule
Full-time
Work Authorization
Not specified

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Job overview

Andaz Front Office Hosts manage guest registration and communicate hotel services and promotions. The role may also involve processing payments and responding to guest inquiries. Hosts must have open availability for a flexible schedule that includes mornings, evenings, weekends, and holidays. The posting seeks proven high-end customer service experience, refined verbal and written communication skills, and the ability to stand for long periods.

Skills & qualifications

RequiredNice to have

Skills

High-End Customer ServiceVerbal CommunicationWritten CommunicationStanding for Long PeriodsFlexible Scheduling

Qualifications

Open AvailabilityUnited States Work EligibilityBackground Check

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Tuition Assistance

Full job description

Description:

Starts at $20/hour

The Role

Andaz Front Office Hosts are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires.

Must have open availability and be able to work a flexible schedule, including mornings, evenings, weekends, and holidays.

The Hotel

At Andaz Scottsdale Resort & Bungalows, we don’t do the Desert Southwest like everyone else. We stick out on purpose—through design, creative partnerships, and colorful details. Independent and free-thinking, we believe the pursuit of skill and knowledge is a lifelong engagement; our goals are to enrich and add dimension to the lives of our guests. Are you a finder, not a follower? Someone who believes that empathy, artistry, and exploration should play a role in every workplace? We’d love to talk to you about joining the Andaz Scottsdale team.

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

View ourVirtual Reality Experience (https://www.youvisit.com/tour/hyatt/141102?pl=w&tourid=tour1) to spend a ‘day in the life’ of a hospitality professional at a full-service hotel.

Qualifications:

  • Proven high end customer service experience.

  • Refined verbal and written communication skills.

  • Ability to stand for long periods of time.

  • Ability to work a flexible schedule of holidays and weekends.

Benefits & Perks

  • Enjoy free meals in our colleague cafe

  • Discounted & Complimentary Hotel Room Nights

  • Medical Dental and Vision Insurance (Full-time colleagues)

  • Retirement savings plan

  • Excellent training and professional development

  • Opportunities to work around the world with Hyatt Hotels and Resorts

  • Tuition reimbursement, up to $1,000 a year!

Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Proof of eligibility to work in the United States is required, as well as a completed background check.

Primary Location: US-AZ-Scottsdale

Organization: Andaz Scottsdale

Pay Basis: Hourly

Job Level: Full-time

Job: Front Office

Req ID: SCO006473

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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