Associate Director, Test Security Investigations

Associate Director, Test Security Investigations College Board - Risk Management Location: This is a remote role. Candidates who live near CB offices have the option of being fully remote or hybrid (Tuesday and Wednesday in office). All CB employees are required to occasionally travel to meet in person for business purposes. Role Type: This is a full-time position About the Team The Test Security team at College Board is a close-knit, collaborative team of 27 people with a passion for fairness in our assessments. The team is committed to protecting the integrity of all College Board assessments and the reputation of the organization. We pride ourselves on conducting consistent, fair investigations using best-in-class investigative techniques and innovative tools and analyses to prevent, deter and detect attempts to gain an unfair advantage on College Board exams.Our investigative team is currently made up of 7 individuals, but we work closely with our broader Test Security department to lead investigations into fraud, potential misconduct and score validity issues in coordination with Information Security, Platform Threat Intelligence, Psychometrics, Data Science and Operations as well as a variety of external vendors to support the administration and security of our assessments. About Opportunity As the Associate Director of Test Security Investigations, you will conduct investigations into fraud, potential testing misconduct and score validity issues for College Board assessments. Your primary focus will be managing cases identified through post-administration analyses, tips and reports as well as monitoring the web and social media for posts about test content and potential testing misconduct together with our third-party web monitoring vendor. You will manage investigative cases, including compiling relevant evidence for such cases and conducting interviews of impacted individuals, as needed. You will work closely with the investigative team and collaborate with other internal teams on such investigations to gather evidence for cases and apply consistent evidentiary standards for case disposition. Additionally, you will contribute to enhancements in investigative analyses and processes by conducting in-depth analysis of available data and analysis tools. Your role is critical in supporting the integrity of our assessments and our brand reputation. In this role, you will: Implement and enhance best-in-class test security services in support of valid and fair administration of all CB assessments (80%) Complete thorough investigations of testing misconduct across College Board's digital-based assessments within required timelines and provide case adjudication recommendations to managers based on overwhelming evidence (e.g., telemetry, data analytics, interviews, and social media detections). Thoroughly review hotline tips and internal referrals to identify actionable information and potential next steps before an investigation is initiated. Conduct cross-functional collaboration with Information Security, Platform Threat Intelligence, Data Science, and Psychometrics colleagues regarding security functionality needs for platforms and tools, enhancements to business processes to address data security access threats, and to ensure a thorough understanding of current and emerging test security threats. Complete pre-exam data analytics prior to SAT and AP test administrations to identify higher risk test takers and implement mitigation measures. Conduct analyses within the subsequent 30 days to identify and inform managers of risk trends in certain international markets and higher risk states. Execute the team's structured communications framework to provide responsive and deescalating assistance to customers' test security-related inquiries via the timely acknowledgement of inquiries and follow-on feedback within required timelines. When appropriate, discuss investigative findings with our customers (i.e., students, parents / le