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Project Account Manager

Hilti, Inc.

SYRACUSE, NYJobSeen todaySeen in employer's feed today

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At a glance

Compensation
No compensation found
Location
SYRACUSE, NY
Work Authorization
Not specified

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Job overview

The Project Account Manager owns strategic customer relationships in an assigned geographic area and drives sustainable growth through strategic initiatives and solution offerings. The role coordinates Hilti teams, develops relationships across customer organizations, and uses knowledge of Hilti products, software, and services to improve customer business processes and establish Hilti as a trusted partner.

Skills & qualifications

RequiredNice to have

Skills

Customer Relationship DevelopmentStrategic Project ManagementBusiness DevelopmentSalesforceConstruction Document ReadingSales PresentationsConsultative SellingStrategic Account ManagementInfluencingTeamwork

Qualifications

High School Diploma or GEDBachelor's Degree or Equivalent Work Experience3 Years Customer ExperienceHilti Account Manager Experience

Full job description

Own Strategic Customer Relationships and Drive Project GrowthThe role of the Project Account Manager is to own the relationship of customers with a specific geographic area representing sustainable and accelerated growth potential. This role is responsible for penetrating these customers and gaining a share of wallet through strategic initiatives and solutions offerings. This position coordinates the collaboration of the Hilti team and owns the task of developing relationships up, down, and across the customer's organization. The Project Account Manager has a deep understanding of Hilti's product, software, and service solutions. Responsible for delivering value (improving business processes/work methods), establishing Hilti as a trusted partner, and positioning Hilti for sustainable and accelerated growth.What You'll do * Make outside, face-to-face sales to an assigned set of strategic VIP customers within a geographic area while strengthening the company's position or market shares within the assigned group of accounts. * Develop, analyze, and manage business plans related to the customer database to effectively maintain and grow sales. * Using Time and Territory Management (TTM), zone territory by customer potential and previous sales, create/own daily schedule, and utilize sales productivity tools. * Demonstrate consultative selling; collaborate with the customer to analyze and assess the need for a product or service. * Demonstrate Hilti products and services in person, face-to-face, with customers. * Identify the key roles on a jobsite project and understand their responsibilities and needs; obtain appointments with entry level decision makers at construction/ industrial companies. * Nurture strategic relationships with top accounts and create business plans to identify product and solution gaps existing in a customer's current purchasing habits. * Collaborate with a variety of departments (materials management, logistics, credit, marketing, technical services, and customer service). * Care for and maintain company assets, e.g. companies provide vehicle, van inventory, laptop, and smart phone to minimize loss due to damage or loss inventory. * Participate in construction industry trade organizations to build relationships and network of contacts. * When necessary, coordinate efforts of relevant Account Managers to support the implementation/sales of products and services to their assigned accounts. * Additional duties as assigned.What You'll Bring * This position is not eligible for employer-sponsored work authorization or visa sponsorship (including initial, transfer, or extension), and candidates must be authorized to work in the United States at the time of application and remain authorized for the duration of employment without the need for sponsorship. * High School Diploma or GED required; bachelor's degree preferred or equivalent work experience. * Three (3) year prior experience working directly with customers preferred (face-to-face). * Demonstrated success as a Hilti Account Manager or developing key customer accounts preferred. * Extensive experience with Salesforce.com platform preferred. * Proven ability working on strategic projects that have a longer-term focus. * Experience in business development or developing customer accounts into more engaged and VIP customers. * Influencing without authority, taking the initiative in leading projects or important topics that impact the customer or the Division. * Some experience with reading and understanding construction documents preferred. * Previous experience of preparing professional sales presentations and quotes for customers. * Demonstrated abilities with speaking with and selling to senior or executive level leaders in various organizations. * Ability to thrive both independently and in a team environment. * Ability to develop engaged customer relationships and effectively implement strategic conce

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