
Director Content Production Operations
CRISIS PREVENTION INSTITUTE INC
MILWAUKEE, WIJobSeen todaySeen in employer's feed today
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Job overview
The Director of Content & Production Operations leads the team and systems that turn CPI’s product roadmap into high-quality training that is localized, tailorable, and fast to market. The role owns the LCMS content model and production operation as CPI shifts to digital-first, print-supported learning materials. It leads a team, translates the product roadmap into production plans, and partners across product and program teams to manage intake, scope, and release timing.
Full job description
JOB REQUIREMENTS: Our Story: Crisis Prevention Institute, Inc. (CPI) is the worldwide leader in evidencebased deescalation and crisis prevention training and dementia care services. Our programs teach professionals the skills to recognize, prevent, and respond to crises in the workplace. Since 1980, we've helped train more than 17 million people across serviceoriented industries including education, health care, behavioral health, longterm care, human services, security, corporate, and retail. At CPI, we are dedicated to changing behaviors and reducing conflict for the Care, Welfare, Safety, and Security of everyone. We believe empathy, meaningful connections, personal safety, and security are the antidotes to fear and anxiety. This philosophy is central to everything we do and traces back to our beginning. As a member of the team, you can expect to: Make a difference through your work - You'll be proud to tell your family and friends what you do. Gain significant career experience within a fastgrowing organization - From entrylevel roles to executive leadership. Feel fulfilled and have fun - We work hard but make time to build meaningful relationships and celebrate wins.The Role: The Director of Content & Production Operations leads the team and systems that turn CPI's product roadmap into high-quality training that is localized, tailorable, and fast to market, as CPI shifts to digital-first, print-supported learning materials. This player-coach owns both the LCMS content model that enables reuse and variants and the production operation that builds and ships every format from a single source. What You Get to Do Every Day: Design and own CPI's content model in the LCMS, including component structure, metadata, taxonomy, and reuse and variant rules. One source should be tailorable by industry and audience, localizable by language, and publishable to eLearning, digital, and print outputs. Lead the LCMS partnership: implementation direction, roadmap influence, and escalation. Lead and develop a team of eLearning developers, a senior multimedia specialist, an LMS administrator, and a Learning Standards & Compliance Lead to build CPI's training content. Translate the product roadmap into a production plan. Sequence builds and updates against committed release dates, and flag capacity risk early. Partner with training product teams, product management, and program managers on intake, scope, and release timing. Partner with software product teams on LCMS, authoring, and platform requirements. Run intake and specification gating so work enters production ready to build, and send back work that isn't. Partner with program manager to run production in agile methodologies. Measure cycle time and rework, and shorten time to market without lowering quality. Enforce... For full info follow application link. Crisis Prevention Institute is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/B8A1511F331F4908
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