Spvsr Med Clin Ops/26/MCO080

Description We are looking for an experienced leader to oversee patient registration and front-end revenue cycle activities across hospital-based operations in Stockton, California. This Long-term Contract position supports continuous coverage in a 24/7 environment, with primary focus on overnight operations while remaining adaptable to changing facility needs. The person in this role will guide patient access teams, promote service excellence, and help maintain efficient, compliant workflows across multiple acute care settings.

Responsibilities:

• Direct daily patient access operations, ensuring registration, insurance verification, and financial clearance activities are completed accurately and on time.

• Coordinate staffing coverage for overnight and ongoing facility needs, adjusting assignments to maintain uninterrupted support in a 24/7 hospital environment.

• Supervise front-end revenue cycle personnel, providing guidance, resolving workflow challenges, and escalating critical issues when needed.

• Monitor team productivity and service performance to support contractual expectations and operational continuity across assigned locations.

• Oversee point-of-service collection support and reinforce established procedures that improve accuracy, accountability, and patient experience.

• Partner with hospital and operational leaders to address departmental concerns, streamline front-end processes, and maintain effective communication between teams.

• Promote compliance with organizational standards, payer requirements, and patient access procedures within acute care registration functions.

• Support hiring-related activities, team onboarding, and staff development efforts to strengthen departmental performance and coverage.

• Assist with operational changes or business process updates affecting patient access functions, ensuring a smooth transition within daily workflows. Requirements

• At least 3 years of experience in hospital-based patient access, patient registration, or acute care revenue cycle operations.

• Prior supervisory, lead, or team oversight experience in a healthcare access or revenue cycle setting.

• Strong verbal and written communication skills with the ability to work effectively across multiple facilities and departments.

• Practical knowledge of insurance verification, financial clearance, and collection-related processes in a hospital environment.

• Ability to manage staffing priorities, performance oversight, and issue resolution in a fast-paced, 24/7 operation.

• Solid understanding of compliance expectations, service level commitments, and front-end operational standards.

• Comfortable working primarily on a night shift schedule with flexibility to support varying operational demands.

• No license or certification is required for this position.

For consideration, please contact 209-225-2014

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