Senior Mail Assistant, Housing

Boston University

Boston, MAFull-time$18.88/hrSeen 2w agoSeen in employer's feed 1w ago

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At a glance

Compensation

$18.88/hr

Location

Boston, MA

Schedule

Full-time

Work Authorization

Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

The Senior Mail Assistant, Housing receives, sorts, and distributes packages for West Campus residents using package-tracking software. The role also involves contacting residents about perishable packages, assisting with mailbox issues, maintaining an organized mailroom, and resolving misdirected or incomplete mail and package deliveries. The position is full-time and requires a high school diploma, strong customer service skills, and one year of related experience.

Skills & qualifications

RequiredNice to have

Skills

Customer Service

Qualifications

High School Diploma1 Year Related Experience

Full job description

Senior Mail Assistant, Housing

Job Description

Senior Mail Assistant, Housing

Category

Charles River Campus --> Administrative/Support/Clerical

Job Location

Boston, MA, United States

Tracking Code

26500131290803

Posted Date

8/18/2026

Salary Grade

Grade 22

Expected Hiring Range Minimum

$18.88

Expected Hiring Range Maximum

$18.88

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Type

Full-Time/Regular

This position is responsible for recieving, sorting, and distributing packages for residents in West Campus using the package tracking software database. Contact residents if they have received a perishable package. Provide excellent customer service while dealing with difficult situations. Assist residents with mailbox issues and provide instruction on mailbox use. Clean and maintain the mailroom by keeping it neat and well organized at all times. Look up information for misdirected or incomplete mail or packages and take the appropriate action by forwarding, redirecting, or returning to sender.

Required Skills

High School Diploma, strong customer service skills and one year of related experience.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

In accordance with the Local 2324 collective bargaining agreement, this job will be open to internal applicants only for the first week of posting. Current L2324 represented employees, click here (https://apptrkr.com/get\_redirect.php?id=9892308&targetURL=https%3A%2F%2Fwww.bu.edu%2Fhr%2Fcareers%2Fcurrent-employees%2Fcharles-river-campus-l2324%2F) for information on how to apply for this position.

Required Skills

Job Location: Boston, MA

Position Type: Full-Time/Regular

Salary Grade: $18.88-$18.88

To apply, visit https://jobs.silkroad.com/BU/External/jobs/317188 (https://apptrkr.com/9892308)

Posted by the FREE value-added recruitment advertising agency (https://www.jobelephant.com/)

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How this job compares

Set against the 3,609 open Administrative Support jobs on Olive Jobs, counted October 27, 2026.

Pay: This posting$18.88/hr
Massachusetts median$20–27/hr82 hourly ranges
US median$20–25/hr1,241 hourly ranges
This rate, $18.88/hr, is 17% below the Massachusetts median midpoint ($23/hr) — in the lowest quarter of Administrative Support hourly ranges in Massachusetts.
Openings: Olive Jobs lists 131 open Administrative Support jobs in Massachusetts and 3,609 across the US. 2% of them nationwide are listed as remote or flexible.
Hiring the most in Massachusetts: Mass General Brigham36 open
Beth Israel Lahey Health15 open
State of Massachusetts7 open
Experience: This posting asks for at least 1 year of experience; Administrative Support postings that state a minimum ask for 2 years at the median (1,845 postings).
Education: This posting asks for a high school diploma; 1,355 of the 3,609 open Administrative Support jobs (38%) ask for a high school diploma or higher.

Counted across the open, public US postings on Olive Jobs on October 27, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

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