Loan Servicing Payoff Specialist

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13685620 POSITION SUMMARY: The Loan Servicing Payoff Specialist supports the loan payoff process and related servicing activities accurately and timely. This role is responsible for processing payoff-related tasks, maintaining accurate loan and collateral documentation, supporting escrow and insurance-related activities, and ensuring records are complete and audit-ready. ESSENTIAL FUNCTIONS: - Prepare and process collateral releases, escrow refund disbursements, and related filing checks accurately and within established timelines. - Review paid off loans files for credit life, cancel private mortgage insurance, and cancel other third-party vendors. - Organize paid-off loan documentation for scanning, retention, and recordkeeping in accordance with Bank standards. - Assist with research and process insurance policies for tracking, maintenance of core system for insurance billing, and process insurance cancellations. - Assist with semi-annual real estate tax payments along with other Escrow Account functions. Operational Excellence - Prioritize work effectively to ensure timely completion of tasks, projects, and deliverables. - Evaluate and optimize processes to reduce errors, eliminate inefficiencies, and improve outcomes. - Ensure documentation is complete, current, and audit-ready in accordance with policy and regulatory requirements. - Adhere to bank policies and procedures. - Maintain reliable and predictable onsite attendance to meet business and customer needs. Culture & Values - Demonstrate respect for others by fostering an inclusive, collaborative, and professional work environment. - Embrace curiosity by seeking to learn, improve, and identify opportunities for growth and innovation. - Act with integrity by maintaining accountability, following policies and procedures, and doing what is right for customers, colleagues, and the Bank. - Promote authenticity through honest and forthright communication as well as transparency. - Strengthen unity by working cooperatively across teams, supporting shared goals, and contributing to a positive culture. PEOPLE LEADER RESPONSIBILITIES: This position is an individual contributor role and does not have direct reports.