AR/Collections Specialist

Description We are looking for an AR/Collections Specialist to join a busy finance team in Fort Lauderdale, Florida. This role is ideal for a detail-oriented individual who can oversee receivables, support billing accuracy, and maintain productive customer communication regarding open balances. The position offers a mix of collections, account research, and transactional accounting work, with room to expand into related invoicing and accounts payable activities.

Responsibilities:

• Oversee the accounts receivable process for a large portfolio of business customer accounts, ensuring balances are monitored and followed through to resolution.

• Conduct business-to-business collection efforts with a customer-focused approach to recover overdue payments.

• Examine recurring and system-produced invoices before release to confirm billing details are correct and complete.

• Investigate payment issues, disputed charges, unapplied cash, and credit-related questions to resolve account variances efficiently.

• Update invoices when corrections are needed and clearly communicate revised billing information to customers.

• Record incoming check payments and apply cash accurately to the appropriate customer accounts.

• Maintain current account records, support aging analysis, and track outstanding balances for follow-up.

• Respond to customer inquiries related to invoices, credits, payment activity, and account status in a timely manner.

• Work closely with internal departments to address billing concerns and remove obstacles affecting payment collection.

• Build familiarity with additional invoicing and accounts payable tasks as responsibilities broaden over time. Requirements • At least 5 years of experience in accounts receivable, billing, or collections roles.

• Demonstrated success handling hands-on B2B collections in a high-volume environment.

• Strong working knowledge of full-cycle receivables, including cash application, credits, and account balancing.

• Understanding of core accounting concepts such as debits, credits, credit memos, and payment posting.

• Experience using QuickBooks Online for billing and receivables activities.

• Ability to review invoice output for accuracy and identify discrepancies before distribution.

• Strong analytical, research, and problem-solving skills with a high level of attention to detail.

• Excellent written and verbal communication skills with a detail-oriented and approachable style.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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