Administrative Coordinator 1/2/3 (Shreveport Child Welfare)

Department MISSION To protect children, empower families, and strengthen communities so every child grows up safe, stable, and strong. Department VISION A future where every child thrives in a loving environment, supported by empowered families and resilient communities. Department VALUES Treating all people with dignity, compassion and respect, while providing services with integrity.

This vacancy is located in the Caddo Parish Child Welfare Office located in Shreveport, LA.

We’re looking for an Administrative Coordinator 1/2/3 to serve as the first point of contact at the agency in our Child Welfare Office in Shreveport creating a welcoming environment for clients and visitors and providing administrative support that keeps our front office running smoothly.

If you're compassionate, organized, and thrive in a people-centered environment, this could be the opportunity for you!

This position provides clerical, programmatic, and administrative support functions for staff and clients of the Caddo Parish Child Welfare office.

AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING CORE COMPETENCIES:

• Accepting Direction: The ability to be open and willing to follow guidance or instructions.
• Communicating Effectively: The ability to convey information, ideas and emotions using structured communication methods that promote understanding and engagement.
• Focusing on Customers: The ability to understand and meet the needs, preferences and experiences of internal and external customers.

AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING PREFERRED COMPETENCIES:

• Adapting to Change: The ability to demonstrate flexibility in thoughts, behaviors and actions in response to evolving circumstances or unexpected change.

• Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication and consideration for others.

• Following Policies and Procedures: The ability to follow, reinforce, adapt or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules and organizational policies.

No experience or training is required. The official job specifications for this role, as defined by the State Civil Service, can be found here. Job Duties:

• Provides clerical support to the Child Welfare parish office.
• Greets visitors and obtains pertinent information to direct individual to appropriate staff
• Answer multi-line phone system, screen and route calls, keep logs of visitors and calls
• Process all incoming and outgoing mail and packages
• Maintain regional phone listing
• Assists with other duties as assigned by supervisor

Position-Specific Details: Location: This vacancy is located in the Caddo Parish Child Welfare Office in Shreveport, LA.

Career Progression: This position participates in a Career Progression Group (CPG) and may be filled as an Administrative Coordinator 1, 2, or 3. The level at which the vacancy is filled will be determined by the qualifications of the candidate selected. This position provides the opportunity to advance within this job series.

Compensation: The actual starting salary depends on the education and experience of the selected applicant.

Appointment Type: This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee.

Louisiana HB 420 requires all prospective DCFS employees to complete and clear multiple background clearances prior to employment with this agency.

How To Apply: No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

• Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete. Contact Information For further information about this vacancy contact: Laura Milstead [email protected]

DCFS is an “Equal Opportunity Employer”, and Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.