Office Manager

::: {data-id="52b32ef" element_type="container" e-type="container"} ::: {data-id="b5bc13c" element_type="widget" e-type="widget" widget_type="heading.default"} ## Position Overview ::: ::: {data-id="d82e950" element_type="widget" e-type="widget" widget_type="text-editor.default"} The Office Manager plays a critical role in supporting our team and ensuring smooth day-to-day operations. This role focuses on organization, coordination, and execution across conferences, research, customer outreach, and accounting systems. This is an ideal position for someone who enjoys variety, takes pride in details, and thrives in a team-oriented environment. ::: ::: ::: {data-id="00157ae" element_type="container" e-type="container"} ::: {data-id="6046a68" element_type="widget" e-type="widget" widget_type="heading.default"} ## Key Responsibilities ::: ::: {data-id="ed97e3f" element_type="widget" e-type="widget" widget_type="text-editor.default"} 1. Conference & Event Support - Plan, schedule, and coordinate Fresh Baby's participation in public health conferences - Prepare, organize, and ship conference materials - Post-event return logistics and tracking 2. Sample Inventory & Fulfillment - Maintain organized inventory of product samples - Pick, pack, and ship samples to support sales efforts 3. Customer Outreach & Feedback - Conduct outreach to customers to confirm order delivery and satisfaction - Support implementation of customer satisfaction surveys 4. Accounting System Support - Support administration of Zoho Books, including: - Item updates - Promo code setup - Back Up for order processing and invoicing 5. Sales & Marketing Team Support - Research health & grant programs to identify sales leads for Account Managers - Collaborate with Account Managers on sales initiatives and special projects ::: ::: ::: {data-id="56c2be7" element_type="container" e-type="container"} ::: {data-id="e19f03b" element_type="widget" e-type="widget" widget_type="heading.default"} ## Qualifications ::: ::: {data-id="c97d8e3" element_type="widget" e-type="widget" widget_type="text-editor.default"} ::: elementor-widget-conta ::: ::: :::