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SPM Coordinator

GLOBAL FINISHINGS SOLUTIONS

OSSEO, WIJobSeen todaySeen in employer's feed today

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At a glance

Compensation
No compensation found
Location
OSSEO, WI
Work Authorization
Not specified

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Job overview

GLOBAL FINISHINGS SOLUTIONS is seeking a Service & Preventative Maintenance Coordinator to coordinate service and PM programs. The role connects customers with technicians, tracks service jobs, and helps ensure maintenance contracts are fulfilled consistently. It also supports customer onboarding, service records, filter orders, and spare-parts planning while collaborating with technicians, sales, and support staff.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceOrganizationAttention to DetailCommunicationPrioritizationProblem SolvingProject Coordination

Qualifications

High School Diploma or Equivalent Experience3+ Years Customer Service ExperienceAssociate or Bachelor's Degree1+ Years Customer Service Experience2 Years Experience Equals 1 Year Education

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match

Full job description

JOB REQUIREMENTS: Be the Power Behind Paint Booths We are seeking a Service & Preventative Maintenance (SPM) Coordinator to join our team. This role serves as the central point of coordination for our Service & PM programs managing schedules, supporting customers, and ensuring that preventative maintenance contracts are fulfilled with precision and consistency. In this role, you'll be the nerve center of our Service & PM team connecting customers with techs, tracking service jobs, and making sure our maintenance programs are running like clockwork. If you're organized, love solving problems, and enjoy helping people, this role is built for you. What Success Looks Like Coordinate and dispatch technicians for service calls and preventative maintenance visits Schedule and track recurring maintenance programs to ensure contract compliance Facilitate customer onboarding into GFS service programs and systems Manage monthly filter orders and related service templates Maintain accurate records in internal and external service systems Collaborate with technicians, sales teams, and support staff to ensure customer satisfaction Oversee spare parts lists to minimize downtime and meet customer needs Qualifications That Shine High school diploma with 3-5 years of customer service experience, or Associate/Bachelor's degree with 1-3 years of customer service experience (Equivalent hands-on experience will be considered: 2 years of experience = 1 year of education) Strong organizational skills and an eye for detail Excellent communication skills-comfortable working with both people and systems A knack for prioritizing, solving problems, and keeping projects on track Why You'll Love Working Here Competitive pay + performance incentives Full suite of benefits: medical, dental, vision, life, disability 401(k) with profit sharing-when the company wins, you share the win Career development opportunities in a growing organization A supportive team environment where collaboration and customer success come first Why You'll Love Working Here You'll Be Empowered - You'll have autonomy in your role, supported by a team that trusts your judgment You'll Grow With Us - We invest in your training, development, and long-term career path You'll Be Rewarded - Competitive pay, performance incentives, 401(k) with profit sharing, and great benefits You'll Make a Real Impact - Your work supports businesses across North America and shapes the future of finishing technology You'll Join a Great Team - We're growing fast, we value collaboration, and are committed to your success Transparent Rewards At GFS, we recognize the dedication behind every role... For full info follow application link. GFS IS AN EQUAL OPPORTUNITY EMPLOYER AND COMMITTED TO A DIVERSE WORKFORCE. GFS DOES NOT DISCRIMINATE ON THE BASIS OF RACE/COLOR/RELIGION/SEX/NATIONAL ORIGIN/VETERAN/DISABILITY/AGE/SEXUAL ORIENTATION/GENDER-IDENTITY OR ANY OTHER CHARACTERISTIC PROTECTED BY LAW. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/0BCBC469FBDD464A Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.

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