Goodwill Industries of Southern New Jersey and Phi logo

MANAGER OF REENTRY OPERATIONS

Goodwill Industries of Southern New Jersey and Phi

Philadelphia, PAJob$40–45K/yrSeen 1mo agoSeen in employer's feed 3 days ago

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At a glance

Compensation
$40–45K/yr
Location
Philadelphia, PA
Work Authorization
Not specified

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Job overview

The Manager of Reentry Operations will develop and manage daily operations of the Prisoner Re‑Entry Outsourcing and Fulfillment Center, supervise staff, ensure compliance with regulations, and provide professional customer service while maintaining safety and documentation standards.

Skills & qualifications

RequiredNice to have

Skills

Operations ManagementStaff SupervisionCustomer ServiceCompliance CoordinationDocumentation PreparationCase ManagementVerbal Communication

Qualifications

Regular Attendance and Punctuality

Full job description

Salary Range $40,000.00 - $45,000.00 Salary/year

Qualifications

SPECIFIC DUTIES: *

  • Responsible to develop and manage daily operations of the Prisoner Re-Entry Outsourcing and Fulfillment Center.

  • Supervises, coordinates, analyzes and adjusts the workload among staff as necessary to meet requirements of customers.

  • Selects, trains, motivates and retains new employees at the facility.

  • Prepares and submits all required documentation for billing, revenue, monthly records and reports.

  • Performs constant and professional customer service to all customers.

  • Oversees intakes, individualized serviced plans, written reports, staffings, and case file management.

  • Performs constant and professional customer service to all customers.

  • Performs case record review process in support of appropriate service delivery.

  • Communicates verbally with employees, families, and referral agencies as directed.

  • Assists with the coordination of compliance with all governing bodies, including federal, state, county and CARF regulations.

  • Provides for safe operation in program facilities.

  • Acts as positive role model for staff, employees, and customers in all aspects of professional performance.

  • Follows all company policies and safety procedures.

  • Regular attendance and punctuality is required.

  • Other non-essential duties as assigned.

*All duties are considered to be essential, unless otherwise indicated.

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