Medical Clerk - Department of Emergency Medicine

Overview

MEDICAL CLERK - Department Of Emergency Medicine (BAMC-2026-26355):

Bowhead seeks aMedical Clerks to support the Department of Emergency Medicine (DEM) at the Brooke Army Medical Center (BAMC) in San Antonio, TX. The Medical Clerk is tasked with managing patient’s health records and history, patient information, processing discharge paperwork and various administrative duties within BAMC at Fort Sam Houston, TX.

Support Hours:

• 1 First-Shift Position: 0645–1515

• 1 Second-Shift Position: 1445–2315

Responsibilities

Essential functions will include:

• Greet and receive patients in the clinic. In accordance with the National Patient Safety Guidelines, verify eligibility in DEERS by using two forms of identification. Verify appointments and enter patient data into MHS Genesis. Ensure military orders and letters of authorization have appropriate dates and signatures authorizing treatment. Manage the appointment line to facilitate patient reception and appointment processing. Bring any issues regarding eligibility to the attention of clinic management for a decision.

• Perform administrative procedures and process paperwork regarding insurance, third-party liability, or other designated insurance coverage.

• Complete DA Form 1192 or Equivalent Admission Record and DD Form 2569, Third Party Collection Program - Record of Other Health Insurance, and contact an admission clerk when both forms are complete, and the patient is ready for admission. Ensure the patient ED record is closed out in the EHR, MHS Genesis prior to admission.

• Use knowledge of medical terminology, clinic standard operating procedures, and various appointment templates to book and schedule patient appointments within the clinic and at other hospital clinics. Select, complete, and route requests for patient activities and/or procedures.

• Work closely with ED providers and nursing staff to arrange routine transfers of patients from the ED to other healthcare facilities. Locate an accepting physician and hospital. Obtain administrative approval from the accepting facility and physician. Complete required portions of the SAMMC Form 983, Memorandum of Transfer (MOT) or electronic equivalent prior to contacting the Patient Administration Division (PAD) for patient transportation arrangements. Ensure consults, Electrocardiogram (EKG), and Continuation Sheets are attached to the Emergency Room (ER) copy.

• Collect Third Party Insurance data from all non-active-duty uniformed service beneficiaries and civilian emergency/Institute of Surgical Research patients being treated in the Emergency Department (ED). Initiate and complete as much as possible of the DD Form 2569. Conduct individual follow-up interviews with those individuals to ensure data is accurate and complete. Make copies of Medicare, Veterans Administration, or other health insurance cards when available. Update information into the EHR, MHS Genesis.

• Query patients as to data accuracy, require changes (e.g., address or telephone changes), and enter revised data into MHS Genesis along with other health insurance information. Make copies of all new, modified, or annual DD 2569 and send one to the Patient Administration Division for filing in the patient's record and one to Uniform Business Office (UBO) for filing and billing.

• Provide TRICARE informational brochures to beneficiaries not enrolled and direct interested personnel to the TRICARE Office for further assistance.

• Review and update all patient demographics data files in the EHR or on paper during Continuous Operating Procedures (COOP). Request clarification of patient data and obtain additional information as required. Ensure registration data is accurate and complete. Correct all MHS Genesis registration problems when requested by supporting services.

• Perform other duties as assigned dependent upon the department assigned.

Qualifications

• A high school diploma or equivalent is required at a minimum in addition to at least two (2+) years’ experience in a hospital administrative environment.

• Administrative experience in a government and/or hospital setting highly desired.

• Intermediate level computer/PC knowledge required including Microsoft Excel, Outlook, Word and PowerPoint.

• Must be able to work in a fast-paced, deadline driven office environment where privacy and confidentiality is critical while working alone and in teams to ensure mission success.

• Must be able to pass a pre-employment physical and provide proof of TDAP and Influenza vaccinations prior to employment and update as required.

These are SCA positions and the targeted hourly rate is $25.44.

Physical Demands:

• Must be able to lift up to 25 pounds

• Must be able to stand and walk for prolonged amounts of time

• Must be able to twist, bend and squat periodically

SECURITY CLEARANCE REQUIREMENTS: There are currently no Security clearance requirements however qualified candidates must be able to successfully obtain a NACI check to gain access to the facility. Bowhead retains the right to change these requirements due to contractual requirements. Due to the location of this work, US Citizenship is a requirement for this location.

Please note that the salary information is a general guideline only. Bowhead considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.

Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC’s Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant’s resume/application may be subject to verification.

Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes.

UIC is an equal opportunity employer. Ukpeaġvik Iñupiat Corporation (UIC) considers all applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender or gender identity, pregnancy, national origin, age, disability, military/veteran status, marital status, genetic information, or any other legally protected status EOE/D/V. Pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and subject to other state and federal requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants. Please view Equal Employment Opportunity posters here .

All candidates must apply online at www.uicalaska.com , and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance www.uicalaska.com/careers/recruitment/ .

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar company recognized as a top Alaska Native Corporation providing services across the Department of Defense and many federal agencies. Bowhead offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs.

Join our Talent Community!

Join our Talent Community (https://talentconnect.uicalaska.com/government-services/talentcommunity) to receive updates on new opportunities and future events.

Software Powered by ICIMS (https://icims.help/candidate-faq)

ID 2026-26355

Category Health & Safety

Location : Location US-TX-San Antonio

SCA Hourly Rate USD $25.44/Hr.

Clearance Level Must Be Able to Obtain N/A

Minimum Clearance Required N/A

Travel Requirement N/A