
Service System Engineer Mechanical/Optical
Ann Arbor, MIJob$97–142K/yrSeen todaySeen in employer's feed today
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Job overview
The Service Systems Engineer drives design changes to improve tool serviceability, cost of service, and service revenue and profitability through predictive data analytics and AI initiatives. The role works with Tech Support, New Product Integration, Division Engineering, and field data to identify and drive predictive hardware and software requirements into tool designs. It includes prototyping and testing hardware, analyzing data, developing models and software features, and designing tools to improve engineering efficiency.
Skills & qualifications
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Full job description
To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale-faster and better than ever before. That's where KLA comes in. Whether you're early in your career or an experienced professional, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology. Group/DivisionThe KLA Services team consists of Service Sales, Marketing, Spares Supply Chain Management, Field Operations, Engineering, Product Training, Digital Solutions and Analytics, and Technical Product Support. Our services organization maximizes the value of our customers' KLA assets - with highly trained service and product support engineers providing installation services and 24/7 technical support and parts delivery through our extensive supply chain network. What You'll Do In this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise. PRIMARY RESPONSIBILITY: A Service Systems Engineer is responsible for driving design changes, sometimes fundamental ones, to optimize tool serviceability, cost-of-service, as well as service revenue and profitability through predictive data analytics and AI related initiatives. This requires a strong knowledge of overall system as well as technology specific risk areas for optics, electronics, high precision motion stages and servo systems. You will work closely with Tech Support, New Product Integration, and Division Engineering and with field data to fully understand how our tools are operating across multiple product divisions to identify, create, and drive hardware and software predictive design requirements and features into tool designs. In this role you will typically perform most of these functions: Influence designers and designs to include features that will optimize KLA service business: predictability, AI, calibrations and diagnostics, cost of service, reliability, design tolerances, IP protection. Create prototype hardware, conduct testing both on and off system. analyze data and provide recommendations Leverage AI development tools to analyze large volumes of data, develop models, create software features Design tools for helping TSE's, PE's, CSE's become more efficient Working in machine learning and python development Preferred degrees are physics, mechanical and electrical engineering Minimum Qualifications Doctorate (Academic) Degree and 0 years related work experience; Master's Level Degree and related work experience of 3 years; Bachelor's Level Degree and related work experience of 5 years About KLA We provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. If you want to make electronics that push industries forward and make the world a better place, join us. Total RewardsBase Pay Range: $97,000.00 - $142,267.00 Annually Primary Location: USA-MI-Ann Arbor-KLA KLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave. Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, leve
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