TDI - Enforcement - Program Specialist II (Open Re

Please paste the following URL into a browser to view the entire job posting on the CAPPS Careers page.https://erphcmprd.cpa.texas.gov/psp/candidateportal/EMPLOYEE/HRMS/c/HRS\_HRAM\_FL.HRS\_CG\_SEARCH\_FL.GBL?Page=HRS\_APP\_JBPST\_FLandAction=UandFOCUS=ApplicantandSiteId=1andJobOpeningId=101992andPostingSeq=1Agency InformationDo you have a passion for public state service and enjoy making a difference? The Texas Department of Insurance (TDI) is hiring! We regulate the insurance industry, administer the Texas workers compensation system, perform the duties of the State Fire Marshal's Office, and educate and protect consumers. Apply now if you're looking for a rewarding career in public service. The Texas Department of Insurance is in the Capitol Complex, in the Barbara Jordan Building at 1601 Congress Avenue in Austin, near the Texas Capitol.Benefits of working at TDI: Flexible work schedules. Work-life-balance. 96 hours of accrued vacation a year. 96 hours of accrued sick leave a year. 20+ holidays every year. Career advancement opportunities. Free parking. 401(k) and 457 Programs. State of Texas retirement plan with a lifetime annuity through the Employee Retirement System of Texas (ERS). Free comprehensive medical insurance for full-time employees and 50% off premium costs for dependents (state pays other 50%). Optional benefits like dental, vision, life insurance, and many more. Qualified employer for the Federal Public Service Loan Forgiveness Program. Before you apply:TDI does not sponsor or assume sponsorship of an employment visa.Learn about our selection process, our military employment preference, licensing, and credential requirements. Job DescriptionProgram Specialist II (Open Records Liaison) This position performs administrative activities related to serving as the Open Records Liaison for the Enforcement section in reviewing, coordinating and responding to open records requests. Program specialists support, collaborate, and act as a liaison to staff and the general public and assist in explaining program specifics, and requirements. This position monitors and reviews compliance with requirements, laws, policies, and procedures related to open records for the Enforcement Section. This position performs moderately complex (journey-level) consultative services and technical assistance work. Works under general supervision, with limited latitude for the use of initiative and independent judgment.An ideal candidate would be detail-oriented and quick to learn new software and procedures. A strong performer in this position is one that is good at managing a daily task list and is ready to help. Essential Job DutiesThis position:Receives, processes, and responds to open records requests in GovQA. Reviews and redacts confidential information from investigation, complaint, and case files. Reviews and responds to subpoena requests assigned to Enforcement. Prepares legal correspondence and other documents. Assembles and prepares evidence, exhibits, affidavits, and documents for use in legal proceedings. Maintains and archives complex legal files and records. Performs other duties as assigned. Minimum QualificationsThis position requires:Graduation from an accredited four-year college or university. Two (2) years' experience in open records related work. Regular work attendance.Travel may be required for up to 5% of the time. If travel is 10% or more, you must maintain a state of Texas Driver's License. Note | substitution language:Education and experience relevant to position requirements may be substituted for one another on a year-for-year basis. Preferred QualificationsKnowledge of state laws, rules, procedures, and regulations relevant to job requirements. Public Information Act principles and practices. Knowledge/Skills/AbilitiesThis position requires demonstrated knowledge of Texas Public Information Act. Other state laws, rules, procedures, and regulations relevant to job requirements. This position requires demonstrated ski l in: Problem solving and critical thinking. Using Microsoft Office software applications, including Word, Excel, Outlook, and SharePoint. Using personal computers sufficient to enter and extract data from related systems and programs such as Centralized Accounting Payroll and Personnel (CAPPS) and other systems required to perform the job. Adaptability in learning the use of other essential software including GovQA. Ability to gather, assemble, correlate, and analyze facts; to devise solutions to problems; to market programs; to prepare reports; to develop, evaluate, and interpret policies and procedures; and to communicate effectively. This position requires the demonstrated ability to: Communicate and work effectively with a wide range of people with varied skills, knowledge, and backgrounds. Maintain the confidentiality of sensitive information. Analyze and solve work-related problems and work independently on a variety of administrative work and technical assignments. Manage and coordinate multiple tasks and priorities to meet necessary deadlines. Work both independently and as a team player. Military/Veteran InformationMilitary Employment PreferenceGet help translating your military work experience and training courses into civilian job terms, qualifications/requirements, and skill sets. Redact personal or sensitive information from all attachments. To receive a military employment preference, you must submit the required documents, as applicable, with your application. See Military Employment Preference. Applicable Military Occupational Specialty (MOS) codes are included, but not limited to one of the following: OS, PERS, 16GXClick or copy and paste the following link into your browser to access Military Crosswalk information: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC\_ProgramManagement.pdf How to ApplyYou may apply through CAPPS Agency Career