
Direct Care Worker II
Westboro, MAJobSeen todaySeen in employer's feed today
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Job overview
The Department of Developmental Services seeks a Direct Care Worker II to oversee shift operations, supervise lower-grade staff, and support adults with intellectual and developmental disabilities in home and community settings. The role includes direct care, health and safety interventions, recordkeeping, and household tasks. The position is based in the Metro Residential Services Program in Westborough and requires schedule flexibility, mandatory overtime when needed, and emergency reporting during declared emergencies.
Skills & qualifications
Skills
Qualifications
Full job description
The Department of Developmental Services Metro Region is seeking a dynamic and energetic person to the role of Direct Care Worker II, the second level in the direct support series. Incumbent will be responsible to oversee the day-to-day operation of the shift, support and supervise staff of lower grades, and provide robust and meaningful supports to adults with Intellectual/Developmental disabilities in their home and community. Mediation Administration Program certification, CPR and First Aid and approved restraint curriculum training will be required. /Duties & Responsibilities/ 1. Maintain, promote, and protect individual’s rights and dignity in compliance with DDS, local, state, and federal regulations. 2. Perform functional supervision of DSW I’s including daily supervision, training, and ensuring compliance with DDS’s mission and guiding principles. 3. Provide direct care services in daily living, social and leisure skills by instructing, supporting, and/or interacting with individuals in all aspects of their daily lives. 4. Provide health and safety interventions through the administration of medications, First Aid, CPR, Crisis Intervention, Behavioral Intervention, Fire Safety, and so forth, so as to ensure the overall health and safety of the individuals. 5. Document, maintain, and review confidential individual records, including accountability for individuals’ funds that are distributed for recreation/shopping/inclusion activities. 6. Assist with housekeeping and food-related duties, including but not limited to menu plaining, meal/snack preparation, cleaning, laundry, and maintenance activities. /**This summary of the primary functions of the position is not a complete list of duties and responsibilities./ /Preferred Qualifications/ * Capacity to participate in inter-disciplinary health care teams. * Skilled in establishing rapport and deal tactfully with persons from varied ethnic cultural, economic backgrounds, and/or under physical, emotional stress, or in stressful settings and providing supportive supervision to staff of lower grades. * Demonstrated knowledge of standard DDS policies, procedures, methods, techniques, safety practices * Ability to establish relationships with individuals, families, providers, physicians and staff members. * Willingness to work varied shifts and/or irregular hours/weekends, holidays, nights. * Proficient usage of Microsoft Office products including Word, Excel, and Outlook. /Agency Requirements:/ * Must possess current and valid Class D Motor Vehicle Operator’s License. * Applicants must pass the Medication Administration Program (MAP) certification. * After successfully completing a training program, the selected candidate must acquire and maintain; Cardiopulmonary Resuscitation (CPR) and First Aid (FA) certification, and certification in a DDS approved de-escalation/restraint curriculum (currently PABC). Please Note: This position is designated as an "EMERGENCY" position in the Department of Developmental Services Emergency Plan. This means that whenever the Governor declares that the Commonwealth is in a state of emergency, selected applicant will be required to report to work. This is a 24 hour /7 days a week staff position. Candidates must be able to be flexible in their work schedule. The Department of Developmental Services requires employees in this position to be able to perform "MANDATORY OVERTIME" when circumstances dictate the need. This position is located in the Metro Residential Services Program in Westborough, MA Schedule: Friday-Tuesday 2:45PM-11:15PM Days Off: Wednesday and Thursday /Flexibility required to meet the needs of the program./ About the Department of Developmental Services: The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government. For more information about our agency and programs visit: www.mass.gov/dds Pre-Hire Process: Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website. · Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines. Recommended candidates must successfully complete pre-employment screening which includes: · Commission for the Protection of Persons with Disabilities (CPPD) Abuse Registry Search: https:cppdmass.gov · Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services.http://www.mass.gov/hhs/cori · National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check.https://www.mass.gov/lists/dds-fingerprint-background-checks * ADA Reasonable Accommodation: *If you require a reasonable accommodation with the application/interview process, please contact us at:*EOHHS Candidate ADA Requests For technical help with Mass/Careers/, including logging into your profile and/or resetting your password, please call the Employee Service Center at 617-979-8500 for assistance. For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800-510-4122 Ext. #4. First consideration will be given to those applicants that apply within the first 14 days. Minimum Entrance Requirements: Applicants must have (A) at least one (1) year of full-time or equivalent part-time, experience in providing direct support services to persons with developmental/ intellectual, emotional or physical disabilities, or (B) any equivalent combination of the required experience and substitutions below. Substitutions: An Associate’s degree or higher with a major in a human services field, including sociology, special education, psychology, rehabilitation counseling, occupational therapy, physical therapy, or other related field may be substituted for the required experience. Incumbents are required to possess a current and valid motor vehicle driver’s license at a class level specific to assignment. Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! *Title 101 CMR 23.00 (“Regulation”)*requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Job: *Direct Care Organization: *Department of Developmental Services Title: Direct Care Worker II Location: Massachusetts-Westboro - Res 6120 Requisition ID: 2600073M
How this job compares
Set against the 300 open Direct Care Worker jobs on Olive Jobs, counted October 27, 2026.
- Pay
- This postingNot listed
- US median$16–18/hr117 hourly ranges
- Openings
- Olive Jobs lists 31 open Direct Care Worker jobs in Massachusetts and 300 across the US. None of them nationwide are listed as remote or flexible.
- Hiring the most across the US
- Aveanna Healthcare28 open
- State of Massachusetts (this employer)28 open
- Wright Care Home Care LLC.24 open
- Experience
- This posting asks for at least 1 year of experience; Direct Care Worker postings that state a minimum ask for 1 year at the median (52 postings).
- Education
- 0 of the 300 open Direct Care Worker jobs (0%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on October 27, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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