Lead Salesforce Developer

Your Opportunity as the Lead Salesforce Developer The Smucker Information Services (IS) department enables technology solutions that help our business perform, transform, and grow. The Lead Developer, IS AFH - Salesforce CRM & Integrations, supports this mission by designing, developing, and supporting Salesforce CRM solutions and enterprise integrations that power key AFH business capabilities across Sales, Sales Operations, Revenue Growth Management, and Marketing. This role serves as the technical lead for the Salesforce platform, including custom development, automation, security, and integrations between Salesforce, the AFH AWS Data Lake, marketing platforms, and other business-critical systems. Working within an evolving cloud-based technology landscape, this role delivers scalable solutions that improve business processes, enable data-driven decision making, and ensure platform reliability and supportability. As part of a team with direct relationships to business partners, this role develops deep knowledge of AFH business processes, data structures, and technologies while providing technical leadership, mentoring other developers, and driving continuous improvement. This hands-on position requires strong development and integration skills, excellent communication, curiosity to solve complex problems, and the ability to influence technical direction across the team. Location: Orrville, Ohio (Close proximity to Cleveland/Akron) Work Arrangements: Hybrid - onsite a minimum of 9 days a month primarily during core weeks as determined by the Company; maybe more as business need requires In this role you will: Lead technical support and development for the Salesforce Customer Relationship Management (CRM) platform by: 1. Delivering solutions: - Lead technical efforts and manage the delivery of medium to large Salesforce projects, which may include directing other developers, contractors, and technical resources. - Build work plans to complete required technical activities and align with enterprise architectural standards and integration patterns. - Design scalable solutions across Salesforce, AWS, and connected platforms, including creation of technical designs, specifications, and implementation documentation. - Develop and maintain custom Salesforce functionality using Apex, Lightning Web Components (LWC), Flows, Triggers, Custom Objects, Validation Rules, and Salesforce APIs. - Design, develop, and support integrations between Salesforce and enterprise systems using APIs, Salesforce Connect, platform events, and related integration technologies. - Develop solutions involving complex workflows, automation, security, and emerging Salesforce capabilities including AI. - Lead integration testing, performance testing, data validation, and release readiness activities while identifying opportunities for automation and continuous improvement. - Provide technical leadership during cutover planning, deployments, go-live activities, and hypercare support. 2. Supporting and maintaining existing solutions: Facilitate troubleshooting and resolution of complex Salesforce and integration issues, including performance, scalability, authentication, and data quality concerns. Own technical support for Salesforce integrations and data synchronization processes between Salesforce and AWS-based platforms. Manage Salesforce platform health, including environments, security, releases, and platform optimization. Partner with Information Services teams to implement and support security protocols including SSO, MFA, SAML, OAuth, certificates, and token management. Facilitate development and maintenance of Standard Operating Proc