Quality Lead I - All Shifts

What We Offer: We offer a competitive wage and wide array of benefits including: * health/dental/vision insurance * flex spending accounts * short & long-term disability * paid holidays and vacation * bonuses opportunities (referral, production, etc.). Job Summary: The Quality Lead is responsible for serving as a point of contact for QA Technicians on the shift when other supervision is not available, manage assigned FSQA programs, serve as backup for document specialist reviewer tasks, maintain data entry into associated computer systems as necessary, and work with the QA team and other department personnel to meet requirements, assignments, trials, and responsibilities Hours of Operation: Monday through Friday + Overtime/Weekends 1st Shift:6:00AM to 2:00PM 2nd Shift:2:00PM to 10:00PM 3rd Shift: 10:00PM to 6:00AM Job Duties: Duties may include, but are not limited to the following: * Monitor and assist QA Technicians performing in-process QA checks * Participate in the Internal Audit program * Perform GMP Audits * Oversee Incident Report generation and communication * Lead and assist in managing RCA-CAPAs * Participate in Mock Traces / Recalls as necessary * Perform and/or oversee the PEM and Non-PEM swabbing programs * Assist in consumer/customer complaint investigations * Serve as main QA contact for trials or new product qualification activities as assigned * Track and order lab supplies * Monitor rework processes when conducted for compliance to standards * File paperwork related to the GFSI system * Maintain hold inventory records * Participate in sensory and other product reviews as required * Provide necessary data for KPIs * Perform QA Technician duties when required as back up * Follow Good Manufacturing Practices (GMPs) at all times * Comply with all safety, health and environmental regulations as prescribed bylaw * Comply with all Company rules, regulations and policies * May be required to work weekends from time to time * Perform other duties as assigned by QA leadership Required Competencies & Knowledge: Knowledge of: GFSI and FSMA requirements Environmental Monitoring Programs QA Technician role and responsibilities Customer specs and expectations Exhibited experience with necessary SAP transactions Skill in: * Must have excellent oral and written communication skills * Strong self-confidence * Excellent problem-solving skills and the ability to work with autonomy * Must be accurate, detail-oriented and maintain the utmost confidentiality Ability to: * Communicate in English to give and acknowledge instructions/problems * Physical and mental ability to work in excess of 40 hours per week * Add, subtract, multiply and