Director of Programs

African Bridge Network is entering one of the most significant periods of growth in its history. Existing workforce programs are expanding while new initiatives are being developed in healthcare, clean energy, financial services, life sciences, and other high-demand industries. The Director of Programs will help shape this next chapter by building the people, systems, partnerships, and program infrastructure that will enable ABN to expand its impact throughout Massachusetts. Responsibilities include: Leading the design, implementation, evaluation, and continuous improvement of ABN's workforce development programs while ensuring high-quality participant experiences, measurable outcomes, and clearly connected career pathways. Translating organizational priorities into annual program plans, measurable goals, implementation timelines, staffing priorities, quality standards, and continuous improvement initiatives that respond to participant needs and labor-market demand. Ensuring that ABN's programs remain mission-aligned, financially responsible, operationally effective, and positioned for sustainable growth. Supervising, coaching, and developing up to six program staff through clear expectations, measurable performance goals, regular feedback, and professional development opportunities. Building effective structures, workflows, decision-making processes, and cross-functional collaboration across Programs, Operations, Development, Finance, and Communications. Recruiting, onboarding, and supporting future staff, volunteers, career advisors, mentors, and trainers while fostering a culture of ownership, continuous improvement, and participant-centered service. Streghten Employer and Community Partnerships Building and managing relationships with employers, workforce boards, colleges, government agencies, credentialing organizations, and community partners that contribute to participant recruitment, career advancement, and program quality. Convening employer advisory groups, facilitating partnership meetings, representing ABN at external events, and translating employer feedback and labor-market intelligence into program improvements. Monitoring employer engagement, participant hiring outcomes, referral partnerships, and other performance indicators that strengthen organizational impact. Establishing organization-wide systems for program measurement, participant outcomes, employer engagement, service quality, and long-term career mobility while ensuring accurate and timely data collection through Salesforce and other approved systems. Developing dashboards, reports, and performance metrics that support decision-making by staff, leadership, the Board, funders, and community partners. Managing program budgets, monitoring grant compliance and expenditures, supporting grant development and reporting, and recommending investments that strengthen program quality and organizational sustainability. Participating in organizational planning, helping establish annual priorities, identifying opportunities for growth, and contributing to organization-wide decision-making. Representing ABN with employers, funders, policymakers, community organizations, and other stakeholders while serving as the Executive Director's designee when appropriate. Strengthening collaboration across departments and advancing initiatives that increase ABN?s organizational capacity and long-term impact. Qualifications Required Five or more years of progressively responsible experience leading workforce development, nonprofit, education, or career pathway programs, including at least three years supervising staff or leading a major program function. Demonstrated success designing, implementing, evaluating, and improving workforce programs with measurable particparticipant outcomes, strong employer engagement, and data-informed decision-making. For full description please visit: https://africanbn.org/director-of-p ograms/