Behavioral Health Office Representative Sr
New Port Richey, FLFull-timeSeen 1w agoSeen in employer's feed 1w ago
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Job overview
The Behavioral Health Office Representative Sr provides administrative and patient support in a high-volume provider office, including revenue cycle operations and customer service. The role registers and checks in patients, manages appointments and inquiries, collects payments, supports billing questions, and ensures encounter documentation is complete. It also coordinates provider schedules and patient transfers according to established guidelines.
Skills & qualifications
Skills
Qualifications
Full job description
At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility and clinical excellence.
Summary:
Responsible for providing comprehensive administrative and patient support services in a high volume providers office to include revenue cycle operations to ensure high-quality customer service. Registers and checks in patients, obtains and updates patient information, schedules patient appointments, assists with patient inquiries, may arrange for additional services, collects and posts payments, assists with patient billing questions, ensures completion of all encounter documentation prior to check out. Accepts transfers from other facilities according to established guidelines. Schedules patient with appropriate provider, answers phones and respond within timeframes defined by departmental guidelines. Obtains complete and accurate patient registration information according department standards. Reviews and confirms all registration information is accurate at each appointment and makes any required updates. Consistently reviews cancellation, displaced patients, and appointment request worklist throughout the day. Reviews daily schedules for availability and coordinates with onsite supervisor to ensure providers schedules are at capacity. Performs other duties as assigned. Travel may be required.
Minimum Qualifications: 2 years front desk experience in a medical setting.
Other information:
BLS required
Education:
Essential:
- HS Graduate or Equivalent GED
Education equivalent experience:
Essential:
- Required - High School or Equivalent
Experience:
Essential:
- Related Field
Nonessential:
- Behavioral Health
Facility:
King Helie Adult Center
Status: Full Time, Exempt: No
Shift Hours: varies
Shift: Shift 1
Shift 1 = Days, 2 = Evenings, 3 = Nights, 4 = Varies
Weekend Work: None
On Call: No
How often will this team member be working remotely? Never
Equal Opportunity Employer Veterans/Disabled
Position Behavioral Health Office Representative Sr
Location New Port Richey:Behavioral Hlth Harbor | Clinical | Full Time
Req ID 177948
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