Nutrition Support Professional

Elder Services of Berkshire County, Inc. is seeking a dependable, organized, and customer-focused Nutrition Support Professional to support our Nutrition Program and help ensure older adults and individuals with disabilities receive reliable meal services. What You?ll Do - Provide friendly and professional phone and office support to consumers, staff, drivers, and community partners. - Process Home Delivered Meals (HDM) enrollments, service changes, transfers, suspensions, and terminations. - Maintain accurate consumer records, data entry, documentation, and program reports. - Coordinate daily meal route coverage and communicate schedule changes with drivers and staff. - Respond to emergency calls and consumer updates while following established protocols. - Coordinate monthly menu distribution and assist with office systems, supplies, and process improvements. - Provide backup and cross-coverage to keep program operations running smoothly. What We?re Looking For - High school diploma or at least two years of experience in consumer services, food service, or a related field. - Experience working with older adults or individuals with disabilities. - Strong customer service, communication, organization, and problem-solving skills. - Excellent attention to detail and ability to manage multiple priorities. - Valid driver?s license and access to a personal vehicle required. - Associate?s degree preferred. This position is designated as a Mandated Reporter under Massachusetts law. Elder Services of Berkshire County, Inc. is an Equal Employment Opportunity employer and provides reasonable accommodations to qualified individuals with disabilities. Join a team making a meaningful difference in the lives of people in our community! Pay: $20.00 - $20.01 per hour Expected hours: 37.5 per week Benefits: 403(b) Dental insurance Health insurance Paid sick time Paid time off Vision insurance Language: English (Required) License/Certification: Driver's (Required) Ability to Commute: Pittsfield, MA 01201 (Required) Work Location: In person View or apply for Open Positions at Elder Services of Berkshire County{target="_blank" rel="noopener noreferrer"}