
General Manager
Tempe, AZFull-timeSeen 2 days agoSeen in employer's feed 2 days ago
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Job overview
Drury Hotels’ General Manager leads hotel operations across all departments, with a focus on guest service, team development, business performance, budgeting, and quality assurance. The role supports the company’s vision, core values, and goals. A bachelor’s degree in hospitality, business, or a related field is preferred, as is hotel experience; at least three years of supervisory experience with demonstrated leadership success is expected.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
1780 W Ranch Road, Tempe, AZ 85284 Full time R40398
Property Location: 1780 W. Ranch Road - Phoenix, Arizona 85284
You belong at Drury Hotels.
Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.
WHAT YOU CAN EXPECT FROM US
So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
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Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
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Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
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Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
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Retirement - Company-matched 401(k)
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Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025
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Incentives - Quarterly bonuses (we succeed together!) based on hotel results
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Incentives - This position is eligible for a semi-annual bonus based on hotel and company performance
As experts in hotel operations creating memorable guest experiences, Drury Hotels Company’s General Managers support our vision, core values and goals by taking exceptional care of our team members who take exceptional care of our guests.
WHAT YOU WILL DO Expect to be appreciated for who you are and recognized for what you do. Smiles included. As part of Drury Hotels Hotel Operations Leadership team, you will:
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Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service
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Recruit, train, develop, and coach team members to excel in their career growth
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Deliver on key business metrics of quality, service, profitability, and team
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Assist in developing an annual operating budget and ensure the hotel meets and or exceeds expectations.
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Role model quality assurance best practices each day with the team and consistently meet or exceed all measures
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Apply strong critical thinking skills to adeptly navigate challenging situations, proactively address issues, and demonstrate commitment to continuous improvement
WHAT WE EXPECT OF YOU
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Passion to serve others and exceed our guests’ expectations
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Bachelor’s degree in hospitality, business, or related field preferred
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Minimum of three-year supervisory experience with demonstrated leadership success. Hotel experience preferred
Rise. Shine. Work Happy. Apply Now
At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine.
At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home. As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That’s the Drury Way. Our 6,100+ team members work together—across 150 hotels in 30 states—to make sure every guest receives the very best service and value. Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide. EOE
Explore Our Culture
Drury Hotels is an equal opportunity /affirmative action employer. If you require an accommodation in order to view or apply to open positions or for any other part of the application or employment process, please call 888-324-1897 or email [email protected].
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