Inside Sales Specialist

Description We are looking for an Inside Sales Specialist to join a wholesale distribution organization in Gardena, California. This contract opportunity with potential for a permanent role is ideal for someone who enjoys supporting customers, coordinating orders, and keeping sales operations running smoothly in a fast-paced in-office environment. The role works closely with distribution partners, resellers, internal teams, and warehouse contacts to deliver responsive service, accurate information, and timely follow-through.

Responsibilities:

• Respond to customer and partner inquiries regarding order progress, product availability, estimated delivery timing, pricing questions, shipment issues, credits, and tracking details.

• Enter and manage sales orders while maintaining visibility into open orders, shipment schedules, and priority changes for products and service parts.

• Receive inbound sales inquiries, qualify or route opportunities appropriately, and coordinate follow-up with partners, distributors, and internal sales contacts.

• Oversee sample and evaluation requests from initial intake through documentation, status tracking, and reporting.

• Review and administer pricing exception requests, ensuring proper records, communication, and resolution.

• Prepare distributor stock rotation analyses and complete related reporting within required turnaround times.

• Coordinate with third-party warehouse partners on shipping activity, order conversions, and fulfillment updates, including preparation of proforma invoices and other international shipping documents.

• Maintain organized electronic and paper records, update customer routing guide documentation, and produce recurring spreadsheets and operational reports for leadership and cross-functional teams. Requirements • 3-5 years of on-site experience in inside sales, customer service, sales operations, or order management within a distribution or related business environment.

• Strong working knowledge of Excel, Word, and Outlook, with the ability to create and maintain clear reports and spreadsheets.

• Experience using ERP or order processing systems to manage transactions, inventory visibility, and customer information.

• Solid analytical and problem-solving skills with careful attention to accuracy, deadlines, and follow-up.

• Strong communication skills and a customer-focused approach when working with external partners and internal departments.

• Ability to learn product details well enough to address basic technical questions and support day-to-day customer needs.

• Completion of at least two years of college coursework or equivalent relevant work experience.

• Japanese language skills are a plus. TalentMatch®

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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