
Athletic Trainer/DME Field Service Rep (Cleveland, OH)
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Job overview
The Athletic Trainer/DME Field Service Rep supports patient care in orthopedic settings by applying and educating patients on prescribed Enovis products, including bracing and bone growth stimulators. The role provides customer service to patients and clinical staff, manages inventory, verifies patient benefits, and coordinates with customers and the Sales Team. Candidates need a related bachelor's degree, at least two years of direct patient care experience, and a valid driver's license.
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Full job description
Who We Are ABOUT ENOVIS Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company's extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond.For more information about Enovis, please visit www.enovis.com. What You'll Do At Enovis we pay attention to the details. We embrace collaboration with our partners and patients, and take pride in the pursuit of scientific excellence - with the goal of transforming medical technology as we know it. Because that's how we change the lives of patients for the better. And that's how we create better together. Why work at Enovis? See for yourself . As a key member of the Field Services Team, you will play an integral part in helping Enovis drive the medical technology industry forward through transforming patient care and creating better patient outcomes. Job Title: Athletic Trainer/DME Field Service Rep (Cleveland, OH) Reports To: Field Service Team Lead Location: Cleveland, OH Business Unit: Field Services - Bracing & Supports Job Title/High-Level Position Summary: Are you passionate about patient care and helping people live active lives? We are seeking a dedicated and talented individual with a passion for patient care in an orthopedic setting and background in Durable Medical Equipment to join us as a in This is an incredible opportunity to work in a fast-moving, patient-focused setting amongst extraordinarily talented professionals dedicated to making life-changing innovation possible in orthopedics and beyond with brands such as DonJoy, Aircast, ProCare and Exos. Key Responsibilities: The following are the primary duties and responsibilities of this role. Other related duties may be assigned to meet the business need. - Responsible for application, education, and appropriate use/care of orthopedic soft goods, functional bracing, and bone growth stimulators, and all other Enovis products prescribed by HCPs. - Provides routine customer service to patients, physicians, physician assistants, and other clinical staff. - Performs inventory management and participates in required audits. - Verifies patient benefits using automation tools, including pre-authorization and/or upfront collection of patient responsibility. - Serves as a liaison between the customer, Enovis, and the Sales Team. - Adheres to all Enovis Compliance and Ethics Programs, OIG, government healthcare regulations, regulatory policies and procedures set forth by clinic/hospital, and HIPAA in accordance with government agency requirements. Minimum Basic Qualifications: A passion for providing excellent care to HCPs and patients, along with a strong desire to be part of a team dedicated to achieving extraordinary patient results. Minimum of 2 years' experience with direct patient care, preferably in an orthopedic, physical therapy or athletic training environment, or related experience. Demonstrated patient care experience. Bachelor's Degree in a related field. Must satisfy third-party credentialing/screening requirements to gain access to hospital accounts. Must possess a valid Driver's Lice
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