Production & Pricing Specialist (Apparel Decoration)

Job Title: Production & Pricing Specialist

Job Description

The Production & Pricing Specialist supports both contract and full-service retail customers by delivering fast, accurate quotes and hands-on order management in a fast-paced apparel decoration environment. This customer-facing, hybrid role combines estimating, product knowledge, and project coordination, guiding customers toward the most effective decoration methods while maintaining speed, accuracy, and margin integrity.

Responsibilities

• Generate accurate and timely quotes for contract and retail customers, consistently meeting a target turnaround time of within two hours.

• Recommend appropriate apparel decoration methods, including screen printing, embroidery, direct-to-garment (DTG), patches, and other techniques based on project scope, budget, and timeline.

• Identify potential production issues early, such as artwork limitations, placement concerns, and garment compatibility, to prevent delays and rework.

• Manage retail orders from initial quote through production handoff, ensuring all details are clearly documented and communicated.

• Communicate directly with customers to clarify specifications, artwork requirements, quantities, timelines, and expectations.

• Collaborate closely with Customer Service, Production, and Operations teams to ensure smooth execution of all quoted and confirmed work.

• Maintain pricing accuracy across all quotes and orders while actively protecting margins and supporting overall profitability.

• Utilize internal systems and tools to track quotes, orders, and customer communication, ensuring information is current and easily accessible.

• Interpret artwork requirements, including vector formats, placements, and basic production constraints, to confirm feasibility and guide customer decisions.

• Manage multiple quotes and orders simultaneously, keeping projects moving forward without bottlenecks.

• Work efficiently under time-sensitive conditions, prioritizing tasks to meet customer deadlines and production schedules.

• Demonstrate clear, confident communication with customers and internal teams to build trust and ensure alignment on project expectations.

Essential Skills

• 25 years of relevant experience in apparel decoration, print production, estimating, or a closely related field preferred.

• Strong understanding of apparel decoration methods, or a demonstrated willingness and ability to learn these methods quickly.

• Ability to interpret artwork requirements, including vector file formats, placement details, and basic production constraints.

• Proven experience with pricing, quoting, and managing customer accounts in a production or print environment.

• Hands-on order management skills, from initial quote through production handoff.

• Excellent verbal and written communication skills and comfort working directly with customers in a customer-facing role.

• High level of organization with the ability to manage multiple quotes and orders simultaneously in a fast-paced setting.

• Strong attention to detail and a proactive, problem-solving mindset when reviewing artwork, specifications, and production requirements.

• Ability to work efficiently under time-sensitive conditions while maintaining accuracy and professionalism.

• Demonstrated margin awareness and commitment to maintaining pricing accuracy across all quoted work.

Additional Skills & Qualifications

• Experience with QuickBooks for financial and order-related data entry and tracking.

• Experience with Shopify for managing retail orders and e-commerce workflows.

• Experience with InkSoft or similar platforms for quoting and managing decorated apparel projects.

• Familiarity with CRM systems for tracking customer communication, quotes, and order history.

• Experience in screen printing, embroidery, or promotional products, with practical knowledge of production processes.

• Experience working in high-volume quoting environments where speed and accuracy are critical.

• Interest in apparel decoration and willingness to continually expand product and process knowledge.

• Ability to collaborate effectively with Customer Service, Production, and Operations teams in a production-focused organization.

Work Environment

This is a full-time, onsite role based in Reno, NV, working within a fast-paced apparel decoration and print production facility. The position operates in close collaboration with Customer Service, Production, and Operations teams, offering structured training on internal systems, tools, and workflows. You will use technologies such as QuickBooks, Shopify, InkSoft, and CRM platforms to manage quotes, orders, and customer communication. The environment emphasizes quick turnaround times, accuracy, and clear communication, with a strong focus on keeping multiple projects moving smoothly from quote through production.

Job Type & Location

This is a Contract to Hire position based out of Reno, NV.

Pay and Benefits

The pay range for this position is $21.00 - $26.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Reno,NV.

Application Deadline

This position is anticipated to close on Oct 21, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.