Credentialing Specialist

Description

We are looking for a detail-oriented Credentialing Specialist to support a local organization in Colorado Springs, Colorado. This part-time role offers approximately 20 hours per week and is a contract opportunity with potential for a permanent position for someone who enjoys combining customer service, administrative coordination, and accurate record management. The ideal candidate brings strong computer skills, a high level of organization, and an understanding of military culture, programs, or processes to help participants successfully navigate certification and training support.

Responsibilities:

• Create funding quotes and assemble supporting paperwork for certification and training requests with careful attention to accuracy.

• Turn approved requests into completed orders, verifying that information meets program guidelines and documentation standards.

• Process payments and keep internal records current, organized, and compliant with established procedures.

• Communicate with participants to explain program steps, required documents, and important timelines in a clear and helpful manner.

• Monitor due dates for exams, training resources, and submissions, and send timely reminders to keep participants on track.

• Upload transcripts, certificates, grades, and related materials into the appropriate systems and portals.

• Coordinate the delivery of digital course content and other program materials to participants as needed.

• Support reporting, administrative tasks, and ongoing updates to operating procedures while contributing to team training efforts.

Requirements • High school diploma or equivalent required.

• At least 3 years of experience in customer service, administrative support, credentialing, or a related field.

• Working knowledge of military culture, programs, or processes.

• Strong proficiency with Microsoft Office applications, including Excel, and comfort using CRM or database platforms.

• Excellent written and verbal communication skills with a customer-focused approach.

• Strong organizational skills with the ability to manage multiple tasks and deadlines effectively.

• High level of accuracy, attention to detail, and follow-through in day-to-day work.

• Ability to work both independently and collaboratively in a team environment. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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