Infrastructure Engineer - Delivery Enablement / Lead Infrastructure Engineer — Temporal Platform

Lead Infrastructure Engineer – Temporal Platform Position Overview

Build the infrastructure foundation for a Temporal platform designed to operate as an internal shared service. This role focuses on establishing hosting, connectivity, identity, automation, observability, reliability, security, and initial operating controls for a production distributed system.

The role is suited for a hands-on infrastructure/platform engineering leader who can work independently as a founding team member and make sound reliability, security, and design trade-offs across cloud, Kubernetes/OpenShift, enterprise networking, identity, and managed-service integrations.

What You'll Do / Key Responsibilities

• Establish the hosting baseline, connectivity, identity, automation, observability, and initial operating controls for the Temporal platform.

• Deploy and scale containerized application runtimes on OpenShift or Kubernetes.

• Configure resource policies, autoscaling, networking, secrets, and GitOps promotion.

• Configure enterprise SSO and integrate cloud services with identity providers, role mapping, service identities, and access controls.

• Apply Infrastructure as Code and GitOps practices using Terraform, Helm, ArgoCD, or equivalent technologies.

• Establish production observability using Prometheus, Grafana, and OpenTelemetry.

• Operate a service across internal and vendor-owned boundaries and define clear operational responsibilities.

• Support the platform as an internal shared service, including multi-tenancy, namespace isolation, and developer enablement.

• Establish on-call practices and incident response for a new service.

• Apply strong judgment around reliability, security, and irreversible design trade-offs.

• Work with distributed systems and durable data, considering availability, consistency, backup and recovery, retention, and performance trade-offs.

Required Qualifications

• 5+ years of experience in platform engineering, SRE, or infrastructure engineering, with a track record of operating production distributed systems.

• Deep, hands-on platform engineering experience across cloud, Kubernetes/OpenShift, or managed service environments.

• Experience configuring enterprise SSO and integrating cloud services with identity providers, role mapping, service identities, and access controls.

• Experience deploying and scaling containerized application runtimes on OpenShift or Kubernetes, including resource policies, autoscaling, networking, secrets, and GitOps promotion.

• Strong understanding of distributed systems and durable data, including availability, consistency, backup and recovery, retention, and performance trade-offs.

• Proficiency with Infrastructure as Code and GitOps, including Terraform, Helm, ArgoCD, or equivalent.

• Production observability experience with Prometheus, Grafana, and OpenTelemetry.

• Experience operating a service across internal and vendor-owned boundaries and defining clear operational responsibilities.

• Excellent judgment on reliability, security, and irreversible design trade-offs, with the ability to work independently as a founding team member.

• Hands-on experience with Temporal or a comparable durable-execution/workflow engine such as Cadence, specifically administering or integrating the platform rather than only building workflows against it.

• Experience running platforms as an internal shared service, including multi-tenant environments, namespace isolation, and developer enablement.

• Proficiency in Go.

• Familiarity with Temporal SDKs, including Java, Go, and TypeScript.

• Cloud, enterprise networking, private connectivity, identity, and managed-service integration depth.

• Experience establishing on-call practices and incident response for a new service.

What Makes HTC A Great Place To Build Your Future

HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

#LI-SK8 #LI-Hybrid #LI-Remote #Hiring