
IT Support Engineer
Jacksonville, FLJobSeen 1w agoSeen in employer's feed 1 day ago
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Job overview
The IT Support Engineer supports enterprise users, cloud services, and core IT infrastructure, combining systems support with cloud administration. The role provides Tier 2 and Tier 3 assistance, manages Azure resources, and supports Microsoft 365, identity, and endpoint environments. It also involves troubleshooting, monitoring system availability, and assisting with migrations, upgrades, and cloud initiatives.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Description
We are seeking an IT Support Engineer with strong Microsoft Azure experience to support enterprise users, cloud services, and core IT infrastructure. This role combines traditional systems support with cloud administration responsibilities.
Responsibilities
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Provide Tier 2 and Tier 3 support for users, systems, and cloud environments
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Manage Microsoft Azure resources and services
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Support Microsoft 365, Entra ID (Azure AD), and Intune environments
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Troubleshoot Windows servers, endpoints, networking, and cloud services
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Administer user accounts, permissions, and identity management
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Monitor system performance and availability
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Assist with migrations, upgrades, and cloud initiatives
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Document procedures and technical solutions
Requirements
Requirements
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3+ years of IT support, systems administration, or cloud support experience
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Experience administering Microsoft Azure
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Strong knowledge of Microsoft 365
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Experience with Active Directory and Entra ID
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Understanding of networking fundamentals
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Excellent troubleshooting and customer service skills
Preferred Skills
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Azure Virtual Machines
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Azure Networking
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Azure Storage
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Intune
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PowerShell
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Windows Server
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Exchange Online
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SharePoint Online
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