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IT Support Engineer

Robert Half Technology

Jacksonville, FLJobSeen 1w agoSeen in employer's feed 1 day ago

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At a glance

Compensation
No compensation found
Location
Jacksonville, FL
Work Authorization
Not specified

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Job overview

The IT Support Engineer supports enterprise users, cloud services, and core IT infrastructure, combining systems support with cloud administration. The role provides Tier 2 and Tier 3 assistance, manages Azure resources, and supports Microsoft 365, identity, and endpoint environments. It also involves troubleshooting, monitoring system availability, and assisting with migrations, upgrades, and cloud initiatives.

Skills & qualifications

RequiredNice to have

Skills

Microsoft Azure AdministrationMicrosoft 365Active DirectoryEntra IDNetworking FundamentalsTroubleshootingCustomer ServiceAzure Virtual MachinesAzure NetworkingAzure StorageIntunePowerShellWindows ServerExchange OnlineSharePoint Online

Qualifications

3+ Years IT Support or Systems Administration or Cloud Support Experience

Benefits

Medical Insurance
Vision Insurance
Dental Insurance
401(k) Match

Full job description

Description

We are seeking an IT Support Engineer with strong Microsoft Azure experience to support enterprise users, cloud services, and core IT infrastructure. This role combines traditional systems support with cloud administration responsibilities.

Responsibilities

  • Provide Tier 2 and Tier 3 support for users, systems, and cloud environments

  • Manage Microsoft Azure resources and services

  • Support Microsoft 365, Entra ID (Azure AD), and Intune environments

  • Troubleshoot Windows servers, endpoints, networking, and cloud services

  • Administer user accounts, permissions, and identity management

  • Monitor system performance and availability

  • Assist with migrations, upgrades, and cloud initiatives

  • Document procedures and technical solutions

Requirements

Requirements

  • 3+ years of IT support, systems administration, or cloud support experience

  • Experience administering Microsoft Azure

  • Strong knowledge of Microsoft 365

  • Experience with Active Directory and Entra ID

  • Understanding of networking fundamentals

  • Excellent troubleshooting and customer service skills

Preferred Skills

  • Azure Virtual Machines

  • Azure Networking

  • Azure Storage

  • Intune

  • PowerShell

  • Windows Server

  • Exchange Online

  • SharePoint Online

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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