Manager, VM Operations

Description

This position will join the North America RDDC team as a Manager, VM Operations, with a multi-branded focus, reporting directly to the VM Ops Director. The role will support the development and execution of Visual Merchandising programs across a variety of retail environments and channels, including VM Guidelines, seasonal cadence, store mapping and zoning, eventing, and other in-store initiatives.

The Manager will partner closely with cross-functional teams including Marketing, Creative, Field, Store Design, Sales Development, and external vendors to ensure programs are strategically aligned, operationally sound, and executed consistently while maintaining brand integrity. The ideal candidate is highly organized, detail-oriented, self-sufficient, solution-oriented, and resourceful, with strong project management and communication skills

Responsibilites:

• Partner with multiple cross-functional teams to develop and execute 360 Visual Merchandising programs and guidelines.

• Manage and development and execution of Visual Merchandising Guidelines across a variety of retail environments and channels.

• Manage seasonal VM cadence, mapping and zoning, eventing, launches, promotions, and other in-store initiatives.

• Maintain consistency and integrity of the brand(s) by developing a strong understanding of Brand DNA, history, visual identity, and guidelines.

• Partner with the VM Ops Director and VM team to review programs, identify challenges, and develop effective solutions for retail execution.

• Manage multiple projects and timelines simultaneously, ensuring deliverables are completed accurately and on time.

• Work cross-functionally with Marketing, CCH, Field, Store Design, Sales Development, and other key partners to ensure VM Programs are aligned and successfully executed.

• Participate in weekly cross-functional department status meetings and provide updates on key projects, timelines, and deliverables.

• Route guidelines and other VM Materials for review and approvals, incorporating feedback and ensuring timeline completion.

• Develop a strong understanding of Field and in-store execution, including retailer-specific requirements and store environments.

• Stay flexible and responsive to evolving retailer needs and business priorities, identifying solutions that maintain best-in-class brand presentation.

• Conduct store visits as needed to assess execution, capture photography, and identify opportunities or challenges; organize and edit in-store photos for VM materials.

• Utilize the DAM system to source and manage imagery and other visual assets needed for VM programs and guidelines.

Qualifications

• Bachelor's degree in design or related field.

• Beauty/Fashion/Retail background preferred

• Designer w/ 5+ years of experience in a graphic design role with guidelines & planograms.

• Previous guideline experience preferred.

• Understand product assortment.

• Software Requirements: Adobe Creative Suite - Photoshop, Illustrator, InDesign, Excel. Ability to mockup/render in Photoshop. Rhino a plus.

• Attention to detail and ability to carefully follow direction.

• Ability to handle multiple projects in a fast-paced environment.

• Excellent communication skills & presentation skills, team player attitude.

• Must be able to prioritize and meet deadlines.

• Ability to take direction and work closely with team members.

• Self-motivated and ability to work independently.

Equal Opportunity Employer

It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact [email protected].