RN Director of Clinical Services
Pensacola, FLFull-timeSeen 6 days agoSeen in employer's feed today
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Job overview
The RN Director of Clinical Services oversees hospice clinical and operational performance, including service delivery, staffing, quality, and cost management. Reporting to the Executive Director, the role ensures compliance with Medicare hospice requirements and state regulations while supporting compassionate, patient-centered care. The director leads nursing staff and interdisciplinary teams, monitors outcomes, and manages clinical resources and costs.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Overview
Lead Clinical Excellence. Deliver Compassionate Care. Transform Hospice Services.
We are seeking a RN Director of Clinical Services to join our team. Reporting to the Executive Director, this role is responsible for ensuring the appropriate delivery of hospice services, compliance with Medicare Hospice Benefit Conditions of Participation, state regulations, and Gentiva’s patient-first operating model. The Director will oversee clinical and operational performance, staffing, quality, and cost management while fostering a culture centered on compassion, dignity, and respect.
Key Responsibilities
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Oversee daily operations and delivery of hospice clinical services, ensuring high-quality, patient-centered care
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Establish, implement, and evaluate clinical goals and objectives aligned with regulatory standards and organizational philosophy
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Manage hospice physician schedules, certification/recertification processes, and clinical oversight issues
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Provide leadership, mentorship, and clinical oversight to nursing staff and interdisciplinary teams
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Monitor clinical outcomes, quality metrics, patient satisfaction, and performance indicators to drive continuous improvement
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Collaborate with Executive Director and team on census management, staffing plans, and cost control strategies
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Maintain compliance with federal, state, and local regulations, including Medicare and state survey requirements
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Participate in orientation, training, and professional development programs for clinical and office staff
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Oversee budgeting and management of pharmacy, DME, labor, and supply costs
About You
Specialized Knowledge and Skills
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Comprehensive knowledge of hospice principles, industry standards, regulations, and best practices (Medicare, Medicaid, JCAHO, ACHC)
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Expertise in nursing practice with the ability to assess patients accurately and make sound clinical decisions
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Strong leadership and collaboration skills with proven ability to supervise, teach, and develop staff
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Proficiency with Microsoft Office Suite, EMR systems (HomeCare HomeBase preferred), and mobile technology
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Ability to manage time, prioritize tasks, and maintain confidentiality
Education and Experience
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Graduate of an accredited school of nursing; Bachelor’s degree in Nursing preferred
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Current RN license in the state of residence
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Minimum 3 years of direct patient care experience, including at least 2 years in hospice or home-based care
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Minimum 1 year of management experience
Licenses and Certifications
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Current RN license to practice in state of residence
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CPR certification
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Valid driver’s license, current automobile insurance, and access to reliable transportation
This position requires a Florida Level 2 background screening through the Care Provider Background Screening Clearinghouse. For information regarding the screening process, please visit the Florida Care Provider Background Screening Clearinghouse Education & Awareness website:https://info.flclearinghouse.com
We Offer
Benefits for All Associates (Full-Time, Part-Time & Per Diem):
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Competitive Pay
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401(k) with Company Match
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Career Advancement Opportunities
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National & Local Recognition Programs
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Teammate Assistance Fund
Additional Full-Time Benefits:
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Medical, Dental, Vision Insurance
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Mileage Reimbursement or Fleet Vehicle Program
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Generous Paid Time Off + 7 Paid Holidays
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Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
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Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
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Free Continuing Education Units (CEUs)
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Company-paid Life & Long-Term Disability Insurance
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Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
Apply today to lead compassionate care initiatives and transform the hospice experience for patients and families.
Legalese
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This is a safety-sensitive position
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Employee must meet minimum requirements to be eligible for benefits
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Where applicable, employee must meet state specific requirements
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We are proud to be an EEO employer
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We maintain a drug-free workplace
ReqID: 2026-144073 Category: Single Site Ops and Clinical Leadership Position Type: Full-Time Company: Gentiva Hospice
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