Senior Business Analyst � Digital ID
Austin, TXJobSeen 5 days agoSeen in employer's feed 5 days ago
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Job overview
The Senior Business Analyst supports Digital ID systems by leading business analysis and requirements gathering, translating business processes into structured requirements, and maintaining documentation. The role also supports testing, defect resolution, project coordination, and technical collaboration. It serves as a liaison between operational stakeholders and technical teams and may provide operational and customer support for Digital ID services.
Skills & qualifications
Skills
Full job description
Business Analysis:Lead business analysis and requirements gathering efforts for Digital ID systems and related technologies.Develop, document, maintain, and communicate business rules, workflows, and functional requirements.Work with stakeholders and technical teams to identify and document detailed system expectations and operational needs.Translate business processes into structured requirements for development and implementation teams.Maintain and update requirements documentation to ensure alignment between business needs and system capabilities.Quality Assurance and Testing:Develop and maintain use cases, test cases, and testing procedures.Support functional, regression, and performance testing activities.Identify, document, and assist with isolating system defects across both expected and unanticipated scenarios.Work with technical teams to resolve issues and ensure solutions meet documented requirements.Gather data on testing and create tickets to route them to the proper team for resolution.Project Coordination and Documentation:Manage business analysis and testing deliverables through planning, tracking, and reporting activities.Create and maintain project documentation including requirements artifacts, test documentation, schedules, and status reports.Work with project managers and technical teams to monitor project tasks and support timely completion of milestones.Maintain documentation repositories for requirements, testing artifacts, and process documentation.System Analysis and Technical Collaboration:Communicate functional and technical details to a range of audiences including developers, technical teams, and business stakeholders.Serve as a liaison between operational stakeholders and technical teams to clarify requirements and system expectations.Assist with decomposing system functionality to support testing and validation activities.Support technical teams in understanding operational workflows and business requirements.Operational SupportProvide operational and customer support assistance for Digital ID services when needed.Assist with monitoring system issues, investigating problems, and documenting support cases.Perform other related functions as assigned.
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