Concourse Experience Manager
Buford, GAJobSeen 4 days agoSeen in employer's feed 4 days ago
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Job overview
Stars and Strikes seeks a Concourse Experience Manager to oversee the operations and atmosphere of its high-volume entertainment center. The role covers sales goals, bowling and service operations, guest experiences, and team training. The ideal candidate is energetic, driven, and professional, with management experience; hospitality or food and beverage experience is preferred. The manager must be able to work weekends and holidays.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Concourse Experience Manager
Stars and Strikes Family Entertainment Center is seeking a Concourse Experience Manager who is ready to be part of a high-volume, fast-paced Entertainment Center!
The ideal candidate will be an energetic, driven individual with a solid work ethic, positive attitude, and superior guest service skills. As the Concourse Experience Manager, you would be responsible for the overall operations and atmosphere of the concourse.
This position will be directly responsible for meeting and exceeding sales goals, the running of the concourse including bowling and service, creating memorable guest experiences, as well as training and maintaining team members for a variety of positions.
Why Join Our Team?
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We are a family-owned business and consider our team members part of our family
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We equip team members to achieve their career dreams at Stars and Strikes and provide training to do so
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With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company
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We encourage team members to have fun while they work
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We provide opportunities for all team members to give back to the community
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We are a community who live out our core values:
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Respect at All Times, Listen to Others, Exceptional Guest Service, Sharing in Success, Dedicated to Fun, Cleanliness Focused, and We Give Back
What We’re Looking For:
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1-2 years of management experience
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Friendly, outgoing and professional demeanor
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Experience in Hospitality and/or Food & Beverage is a preferred
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Must able to work weekends and holidays
Core Competencies:
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People Leader: Develop Team Members, Navigate Chaos, Motivate Others, Thrive in Ambiguity, Cultivate Exceptional Guest Experiences
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Operations Expert: Problem-Solver, Cleanliness Focused, Takes the Initiative, Floor Management Experience, Budget Proficiency, Passion for Hospitality
Key Responsibilities:
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Ensure a “FUN” atmosphere
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Identify & Resolve Issues Impacting Guest Experience
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Cleaning of Location
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Compliance and Training Validation
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Overall Floor Management (bowling, bar and lane service)
Additional Duties:
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Act as Manager on Duty when Needed
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Report Product/ Service Issues
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Timecard Review
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Quality of Inventories
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Delivery Check-ins
Perks We Offer:
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Health & 401k Benefits
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Bonuses
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Paid-Time Off
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Free bowling, laser tag & gameplay!
Be sure to follow us on Facebook, Instagram, Twitter, and LinkedIn to be informed of the dates for our upcoming hiring events. Stars and Strikes is an Equal Opportunity Employer.
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How this job compares
Set against the 8,391 open Operations Manager jobs on Olive Jobs, counted October 31, 2026.
- Pay
- This postingNot listed
- Georgia median$84–132K/yr134 salary ranges
- US median$21–28/hr629 hourly ranges
- Openings
- Olive Jobs lists 300 open Operations Manager jobs in Georgia and 8,391 across the US. 1% of them nationwide are listed as remote or flexible.
- Hiring the most in Georgia
- Amazon35 open
- McDonald's16 open
- H&R Block11 open
- Experience
- This posting asks for at least 1 year of experience — less than three in four Operations Manager postings that state a minimum ask for (median 4 years, across 6,278 postings).
- Education
- 1,810 of the 8,391 open Operations Manager jobs (22%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on October 31, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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