IS Support Services Specialist Intermediate

Baptist Health

Corbin, KYFull-time$7.25/hrSeen 1w agoSeen in employer's feed 3 days ago

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At a glance

Compensation

$7.25/hr

Location

Corbin, KY

Schedule

Full-time

Work Authorization

Not specified

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Requirements

Credentials this posting asks for.

Driver's License

Job overview

Baptist Health Corbin seeks an IS Support Services Specialist Intermediate to deliver responsive first and second‑tier IT support across hospital, physician practices, and related healthcare facilities. The role involves hardware and software assistance, clinical application support, user needs analysis, and coordination with IT teams to ensure system availability and patient care.

Skills & qualifications

RequiredNice to have

Skills

Hardware SupportSoftware InstallationClinical Application SupportUser Needs Analysis

Qualifications

Bachelor's DegreeTwo Years Job-Related Experience or One-Year Direct Experience in Lieu of DegreeDriver's License

Full job description

Experience Required

2 - 20 years

Minimum Education Required

Bachelor's Degree

Compensation

$7.25 / hourly

Hours Per Week

Number Of Positions

Work Schedule and Shift Requirements

First (Day)

Job Description

Summary

Job Description:

Baptist Health Corbin is looking for an IS Support Services Specialist Intermediate to join our team!

Provides highly responsive first and second-tier IT support to end users within the hospital, physician practices, and other related healthcare facilities within the market. Support scope includes but is not limited to computer hardware and related equipment, general software and application installation and support, and some clinical application and hardware support. Analyzes user needs, documents solution requirements, and revises or develops processes or procedures as necessary. Coordinates with other Baptist Health IT infrastructure and application teams to deploy and support healthcare applications to ensure system availability, and ultimately support patient care.

Under general direction, may formulate/define project scope and objectives based on application specifications and user defined needs. May assist in the implementation of both local and systemwide IT project initiatives with hospital implications.

Support oversight includes users and equipment in the following locations:

Main hospital campus

Associated clinical and support facilities in the surrounding market, often off of the main hospital campus, such as diagnostic centers, surgery centers, labs, etc.

Baptist Health Medical Group physician practices and remote clinic locations

Remote support for work-from-home Baptist employees within the market

Collectively, this often includes a large geographical area within the counties surrounding the main hospital. Both remote and on-premise support may be in scope

Qualifications:

Bachelor's degree two years job- related experience, or one-year direct experience in lieu of degree.

Driver's license.

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.

"EEO Statement: Baptist Health is an Equal Employment Opportunity employer, and seeks to employ individuals without regard to r ace, color, national origin, gender, s exual orientation, gender identity, age, disability, marital status, citizenship status, military status, religious or political beliefs, protected veteran status, employment status or any other protected class identified in any federal, state, or local law. Baptist Health specifically encourages minority, female, disabled, veteran and other candidates from diverse backgrounds to apply and strengthen our team. Please note that Baptist Health is a drug-free workplace and employment with Baptist Health is subject to post offer, pre-employment drug testing.

NOTICE OF NONDISCRIMATION AND ACCESSIBILITY TO SERVICES

Persons with hearing and speech impairments can contact Baptist Health facilities by using the Kentucky Relay Service, a toll-free telecommunication device for the deaf (TDD). For voice to TDD, call 800.648.6057. For TDD to voice, call 800.648.6056."