Associate Director Senior Service

JOB REQUIREMENTS: Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair360 and others. If you're as passionate about your future as we are, join our team. KPMG is currently seeking an Associate Director, Senior Service Designer (GenAI Experience) to join our Digital Nexus technology organization. This is a hybrid work opportunity. Responsibilities: Lead the strategic design and delivery of enterprise-wide GenAI solutions, defining the vision for how agentic systems can create exceptional employee and client experiences Oversee the entire service design lifecycle, from leading research and opportunity identification to the creation of end-to-end service blueprints for complex, AI-powered services Champion and apply a strategic perspective on emerging GenAI trends and market disruptions to foster a culture of innovation and drive the development of new, high-value service offerings Drive the vision and strategy for conversational AI, defining the principles of agentic design to ensure interactions are natural, intuitive, and effective across all touchpoints Collaborate with and influence senior leadership and cross-functional partners (product, engineering, business) to align strategic priorities and ensure seamless service delivery Develop and motivate a team of designers, providing coaching and mentorship to build capability in GenAI design and foster independent, critical thinking Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environmentQualifications: Minimum eight years of recent experience in Service Design, Product Design, or UX, with a portfolio showcasing leadership in designing and shipping complex, enterprise-wide digital solutions Bachelor's degree from an accredited college or... For full info follow application link. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link "https://assets.kpmg.com/content/dam/kpmg/us/pdf/2018/09/eeo.pdf? "contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/7015FFDFF8B249BD