Principal Program Manager

Eagleview Locations: Rochester, New YorkCategories: OperationsJob Type: Regular Full-TimeWork Type: HybridReq ID: 2944 ## Job DescriptionAbout Us Eagleview is a leading provider of aerial imagery, property insights and software that transforms the way people work. Eagleview holds more than 300 patents and owns a large geospatial data and imagery library encompassing 94 percent of the US population. Eagleview provides the most accurate data, enabling customers in the government, construction, solar and insurance industries to make timely, informed and better decisions. Overview The Principal Program Manager in Technical Program Management is accountable for the complete lifecycle, order-to-cash execution, and measurable business value of Eagleview's enterprise systems modernization program. This permanent, senior matrix-leadership role requires deep program management experience to define the target state, assess the NetSuite-centered environment and potential ERP replacement options, recover and re-baseline in-flight work, lead integrated delivery, and sustain the multi-year modernization roadmap across billing, payments, subscriptions, and related internal and customer-facing business processes. This role directly leads a cross-functional program spanning Finance, Product & Technology, Operations, Customer Service, Security, Data, Legal/Compliance, and external partners. It does not own the functional teams' headcount or day-to-day production support; it owns the integrated transformation outcome, program economics, governance, execution discipline, adoption, reduced operational gaps, improved revenue realization, and realized value. This is a full-time, hybrid role role in our Rochester, NY headquarters, with a salary range of $176,500 to $208,400, bonus eligible. Responsibilities * Establish and maintain the enterprise program charter, target operating model, target architecture, multi-year roadmap, integrated master plan, investment case, measurable benefits plan, and exec-utive governance rhythm. * Lead the current-state assessment of NetSuite, Boomi and other integrations, internal SaaS prod-ucts, customer-facing commercial systems, finance processes, data flows, controls, technical debt, and application portfolio rationalization and decommissioning opportunities. * Develop and lead the retain-and-modernize versus ERP-replacement recommendation, including options analysis, business case, implementation approach, transition risk, and executive decision materials. * Assess all in-flight initiatives; validate strategic fit, business value, technical alignment, controls, readiness, and dependencies; then re-baseline, re-sequence, or recommend stopping work as ap-propriate. * Own the program cost center and manage budget, forecast, resource plan, vendor spend, financial controls, benefits realization, and executive reporting against approved commitments. * Design the delivery model, including the appropriate blend of internal capability, systems-integrator or implementation-partner support, and specialist vendors; lead sourcing, selection, contracting support, and performance governance. * Lead integrated planning and execution across ERP, quote-to-cash, billing, payments, subscrip-tions, revenue operations, customer data flows, internal SaaS products, integrations, reporting, migration, testing, release readiness, and stabilization. * Establish decision rights, stage gates, RAID management, dependency management, quality con-trols, release criteria, and executive steering-committee governance for the transformation portfo-lio. * Drive business-process standardization, change readiness, stakeholder engagement, training, cut-over, adoption, and operating transition to ensure the organization achieves intended business outcomes. * Maintain a sustained modernization roadmap after initial implementation, with clear ow