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Team Leader, Food Svcs

UPMC

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At a glance

Compensation
No compensation found
Location
Pittsburgh, PA
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

Food Protection Manager CertificationANAB Or ServSafe CertificationAct 34

Job overview

The Team Leader, Food Services supports the Food Service Supervisor in daily operations, with an emphasis on training and developing food service associates. The role supervises associates, monitors inventory, cash, food safety, sanitation, and service quality, and helps ensure meal products meet menu and special requests. It also includes coaching team members, conducting competency checks, and addressing customer complaints.

Skills & qualifications

RequiredNice to have

Skills

Associate SupervisionInventory SecurityFood SafetyQuality AssuranceFood SanitationTeam TrainingCustomer Complaint Resolution

Qualifications

2 Years Relevant ExperienceHigh School Diploma or GEDFood Protection Manager CertificationANAB or Servsafe CertificationAct 34

Full job description

Purpose:

Support the Food Service Supervisor in all aspects of the daily operation, with emphasis on the training and development of food service associates.

Responsibilities:

  • Supervise hourly associates and their adherence to all UPMC policies and procedures and department standards and guidelines.

  • Oversee security of inventory and cash revenues.

  • Orient, train, and coach new team members as per department guidelines.

  • Monitor all aspects of the department's food safety program routinely and take immediate and appropriate action to identified hazards.

  • Supervise services according to department standards and complete quality control and quality assurance checks to ensure compliance with regulatory agencies.

  • Perform routine competency checks on associate performance with appropriate follow-through.

  • Conduct and document service recovery on all customer complaints as per operational guidelines.

  • Monitor food quantity and quality to ensure appropriate product is available for meal service according to menu and special requests.

  • Monitor all aspects of the operation's sanitation program on a daily basis to ensure inspection readiness at all times.

HS Diploma/GED preferred 2 years relevant experience required

Licensure, Certifications, and Clearances:

Allegheny County Health Dept or other certified food protection manager certification required within 6 months of hire.American National Accreditation Board Certification.

  • ANAB - National Accreditation Board OR Servsafe Certified

  • Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran

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