Testing Services (Taylorsville-Redwood) (Part Time)

Under limited supervision, the Test Proctor's responsibilities include welcoming and checking in test candidates, verifying ID, and administering a variety of exams. The proctor also monitors candidates during testing. The proctor works and interacts effectively with students, instructors, college staff, and examinees for different vendors to create to create a secure, efficient and courteous testing environment. - Models excellent customer service in dealing with all Testing Services visitors - Greet testers and verify ID's for testing -Check testers in for exam appointment -Provide exam instructions and ensure unauthorized items are not taken into testing area(s). -Assign seating area and seat testers. -Launch computer and/or paper formatted exams -Check testers out after exam completion -Proctor exams via video surveillance and walk through of exam areas. -Ensure integrity of exam material and act quickly during exam misconduct. -Monitor for academic misconduct and report any academic misconduct or exam discrepancy immediately to faculty and supervisor. -Ensure testers submit all items used during exam(s) and ensure nothing is take out of the testing center facility. -Handle and maintain confidentiality of highly sensitive information. -Organize and file exam materials both in paper and electronic formats accurately. -Look up student information in College Information System(s). -Enforce and uphold polices and procedures firmly and courteously. -Ability to work in fast and stressful environment(s). -Provide accurate and consistent information and instruction in a concise, clear, and professional manner. -Must be able to multi-task and resolve issues as they arise. -Assist departmental personnel with other duties as needed. -Maintain cleanliness of check-in, work station(s), and testing areas that require use of cleaning materials. -Operate office equipment. -Exercise judgment and discretion. -Answer phones -Physical demands require to sit, stand, walk and regularly stoop, kneel, bend or crouch -Other duties as assigned -Ability to communicate effectively with a broad range of people with a variety of abilities and backgrounds, to maintain good working relationships across the College. -Ability to work with all groups from a variety of academic, socioeconomic, cultural, and ethnic backgrounds, and with community college students, faculty, and staff, including those with disabilities.