Research Info Technologist — Information Technologist I

Working/Functional Title Research Info Technologist ### Position Summary This position supports diverse research technology environments that include traditional end-user computing, research computing endpoints, specialized instrument workstations, research applications, data and storage workflows, and supporting network infrastructure across Windows, macOS, and Linux platforms. The position works closely with researchers, research staff, campus IT partners, and technology and equipment vendors to develop and support secure, reliable, and sustainable technology solutions that meet the operational needs of the research community. The position also helps ensure research technology is appropriately configured and supported in alignment with university security, data protection, and applicable compliance requirements. Key Responsibilities - Install, configure, administer, maintain, and troubleshoot Windows, macOS, and Linux computing systems, including end-user devices, research computing endpoints, specialized instrument workstations, and servers, with responsibilities for system backup, recovery, and lifecycle management. - Provide advanced technical and end-user support for hardware, software, peripherals, and other IT services supporting research operations. - Support research data and storage workflows, including file services, data transfer, access and permissions, and institutional research technology platforms. - Troubleshoot network connectivity and coordinate with campus networking and security teams on network configurations, segmentation, firewall access, endpoint protections, and related technical requirements. - Apply university IT security standards and assist with implementing appropriate technical safeguards and controls for research systems, data, and applicable security and compliance requirements. - Collaborate with researchers, research staff, campus IT teams, and technology and equipment vendors to identify requirements, resolve technical issues, and facilitate appropriate IT configurations for research systems and instrumentation. - Participate in the planning and implementation of research technology projects and new systems, maintain technical documentation and support procedures, and contribute to team initiatives and continuous service improvement. ### Minimum Requirements Knowledge equivalent to that which normally would be acquired by completing a four-year college degree program in Computer Science, Information Systems, Business or related information technology field; one to three years of related and progressively more responsible or expansive work experience in an information technology area related to the duties to be performed; or an equivalent combination of education and experience. ### Desired Qualifications Experience supporting IT systems in a research, laboratory, or higher education environment. Experience supporting specialized or scientific instrument workstations and Windows, macOS, and Linux systems. Working knowledge of networking, research data storage and transfer, and cybersecurity best practices. Experience coordinating technical requirements with vendors and other IT teams. Familiarity with scripting or automation. Strong troubleshooting, documentation, communication, and collaboration skills. ### Equal Employment Opportunity Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status. ### Required Application Materials A resume, cover letter and three references are required application materials to be considered for this role. ### Work Hours STANDARD 8-5 ### Website research.msu.edu ### Summary of Physical Demands