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Rep Maintenance

IHG

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At a glance

Compensation
No compensation found
Location
Boston, MA
Work Authorization
Not specified

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Job overview

The Maintenance Representative helps keep the hotel running smoothly and supports a positive guest experience. The role handles repairs and refurbishing, prepares supplies and equipment, follows safety and preventative maintenance practices, and maintains hotel areas. It also involves assisting guests, communicating supply needs to supervisors, and taking on additional duties as needed.

Skills & qualifications

RequiredNice to have

Skills

Maintenance and RepairMicrosoft OfficeBuilding Management ProgramsReporting ToolsBuilding EquipmentHand ToolsBasic PlumbingBasic Electrical WorkPreventative MaintenanceFood HandlingAlcohol ServiceLocal Language FluencyPhysical StaminaBending and KneelingCommunicationGuest Service

Qualifications

One Year Maintenance ExperienceHigh School Diploma or Related Vocational TrainingCertified Pool Operator LicenseMinimum Age Requirement

Full job description

Role Purpose

Keeping our hotel running smoothly is vital to our guest's experience - as Maintenance Representative you'll keep everything looking sharp and running like clockwork. From simple repairs to forward-thinking for the next day. With naturally high standards to support our own, you'll approach every task with devotion and pride.

Key Accountabilities

  • Repair or replace items around the hotel and refurbish items in guest rooms. By keeping on top of these tasks, you'll keep our hotels looking great and working well.

  • Organise supplies and make sure equipment is ready for the next day

  • Live up to high safety standards - follow guidelines and tell your supervisor about any incidents, dangerous conditions or unsafe equipment

  • Take responsibility for the safety and cleanliness of areas inside and outside the hotel, like the car park and pool

  • Always keep an eye out for improvements - follow the preventative maintenance calendar and keep everything working and efficient at all times

  • Be a friendly face and helping hand to our guests

  • Keep your supervisor or duty manager in the loop and tell them about any low running supplies

  • Look smart and approachable in your uniform

  • Be ready to take on extra duties as and when the team needs you

Key Skills & Experiences

  • Experience - you'll have at least one year of maintenance or repair work under your belt.

  • A high school diploma or related vocational training.

  • You'll be familiar with Microsoft Office, a building management programme and/or any other reporting tools like HotSos, Opera, Lutron, Bartech, or Inncom.

  • On top of building equipment and hand tools, you'll have a working knowledge of basic plumbing, electrics and preventative maintenance procedures.

  • CPO certification - if the hotel has a pool, a Certified Pool Operator license would be ideal.

  • Fitness - you'll be on your feet most of the day, and will need to bend and kneel a lot.

  • Compliance - as well as meeting local laws on food handling and serving alcohol, you'll be above the minimum age required and fluent in the local language.

  • Great communication skills, you'll be warm, welcoming and easy to talk to.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Important information :

  • The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

  • No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

  • EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.

  • If you require reasonable accommodation during the application process, please click here .

  • IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.

  • If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.

  • For roles or applicants in San Francisco only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

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